Free People Stylist

Free People

Santa Cruz (CA)

On-site

USD 19,286 - 26,174

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Paid time off
Employee discounts
Retirement savings

Job summary

Free People in Santa Cruz is seeking a stylist to contribute to driving sales by delivering a genuine customer experience on the sales floor. You will engage customers, share product knowledge, and help maintain FP's brand standards while supporting store operations.

This role emphasizes teamwork, flexible hours including nights and weekends, and a collaborative, positive store culture. Join a brand-forward team in a dynamic shopping environment.

Qualifications

  • Love for the FP brand.
  • Experience in customer service.
  • Experience being a team player.
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

  • Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace.
  • Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
  • Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
  • Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
  • Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
  • Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Maintains Free People’s visual and operational standards while keeping the focus on the customer
  • Supports the shipment process to gain awareness of product including what’s new and what’s reship
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Skills

Love for FP brand
Experience in customer service
Experience being a team player

Job description

Location

This position is located at 1531 Pacific Ave, Santa Cruz, California, 95060 United States

Role Summary

A Stylist contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities
Brand Experience
  • Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
  • Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
  • Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Teamwork + Communication
  • Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
  • Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
  • Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Visual + Business operations
  • Maintains Free People’s visual and operational standards while keeping the focus on the customer
  • Supports the shipment process to gain awareness of product including what’s new and what’s reship
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
  • Love for the FP brand
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range
USD $16.90 - USD $16.90 /Hr.
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