Free People Stylist

URBN Urban Outfitters, Inc.; Salem (NH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discounts

PTO

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Stylist to help drive sales by delivering a genuine customer experience on the sales floor in Salem, NH. You will act as a brand ambassador and share knowledge to assist shoppers across all areas of the store.

The role requires strong customer service, team collaboration, and the ability to work flexible hours including nights, weekends, and holidays, in a fast-paced retail environment.

Qualifications

• Love for the FP brand.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Act as a brand representative reflecting company values and drive the store experience on the sales floor with an energized pace.
• Initiate conversation, share advice and product knowledge to interact with customers in a personalized way.
• Utilize technology to stay informed on events and offers to enhance the customer experience with an omni-channel perspective.
• Collaborate with peers and leadership in daily meetings, store initiatives and brand focuses.
• Maintain visual and operational standards and support shipment processes and inventory accuracy.

Skills

Customer service

Team player

Brand love

Flexible hours

Job description

Location

This position is located at 9 VIA Tuscan RT2040, Salem, New Hampshire, 03079 United States

Role Summary

A Stylist contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Visual + Business operations

• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $15.00/Hr.