Free People Stylist

URBN Urban Outfitters, Inc.; Buffalo (NY); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Stylist to help drive sales by delivering a genuine customer experience at the Buffalo, NY location. You will interact with customers across store zones, share product knowledge, and contribute to a high-energy brand environment.

Responsibilities include maintaining FP brand standards, supporting shipments, and upholding safety and inventory controls while collaborating with teammates during daily store initiatives.

Qualifications

• Provide a genuine customer experience
• Engage in product knowledge sharing with customers
• Collaborate with teammates on store initiatives
• Uphold brand standards and safety procedures

Responsibilities

• Brand Experience: reflect the FP brand values, drive the store experience on the sales floor
• Teamwork + Communication: collaborate with peers and leadership, share ideas and participate in meetings
• Visual + Business operations: maintain store visuals, assist in shipments and inventory accuracy, reduce loss and follow policies

Skills

Customer service

Team player

Flexible hours

Job description

Location

This position is located at 1 Walden Galleria, Buffalo, New York, 14225 United States

Role Summary

A Stylist contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Visual + Business operations

• Maintains Free People's visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what's new and what's reship
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $16.00 - USD $16.50 /Hr.