Free People Stock Specialist - Full Time - Crabtree Mall

Belk, Inc. & Belk eCommerce LLC.; Charlotte (NC); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

The Free People Stock Specialist at Belk, Inc. & Belk eCommerce LLC delivers a top-notch customer experience by acting as the brand expert for Free People merchandise and creating elevated presentations that align with brand standards.

This hourly role drives sales and key store metrics by merchandising products, updating signage, executing price changes, and promoting the Free People line while building customer loyalty and a positive store culture.

Qualificações

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Comfortable with technology, including smartphones, tablets and Windows-based devices.

Responsabilidades

• Merchandise product using visual merchandising directives to align with brand standards.
• Complete sale sets, markdowns, and price changes following procedures.
• Maintain clean, visually appealing selling areas with accurate signage.
• Greet and assist customers, provide personalized service and styling suggestions.
• Support promotions and events to drive business for the assigned brand.

Conhecimentos

Customer service

Ownership

Communication

Tech-savvy

Ferramentas

Windows-based OS

Descrição da oferta de emprego

A Brief Overview

The Free People Stock Specialist delivers a positive customer experience by serving as the subject matter expert on Free People merchandise and creating elevated merchandise presentations aligned with brand standards. This role drives sales and store key metric performance by merchandising product, setting promotional signage, executing price changes, and promoting Free People merchandise, while building customer loyalty to the brand and store. This is an hourly position, with monthly bonus eligibility.

What you will do

Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. Merchandise product using visual merchandising directives and brand guides to determine proper placement and align with merchandise presentation standards. Complete sale sets, markdowns, and price changes, following operational processes and procedures to enhance productivity. Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. Create memorable store experiences through building genuine team, vendor, customer, and community relationships. Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits. Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment and providing styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource. Support execution of successful promotions and special events as a dedicated expert to advance business for assigned brand and contribute to overall department and store success. Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols.

Skills and Abilities

Dedication to customer service and a drive to achieve store objectives. Skills and experience to perform in the role and a commitment to continuously learn. Ability to take ownership of assigned tasks and contribute to store success. Self-directed and able to work with minimal supervision in a deadline-driven environment. Communicate with excellence. Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact.

It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

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We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination.

All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.