Fraud Support Specialist

Thatsmybank; Sacramento (CA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Profit-sharing

Discounted stock purchase program

Generous time off programs

Job summary

First Northern Bank is seeking a Fraud Support Specialist to assist the Fraud team and BSA Officer with monitoring transactions and applying AML/BSA controls. You will collaborate on fraud detection, SAR filings, and staff training to reinforce compliance and risk awareness.

The role emphasizes accuracy, confidentiality, and proactive problem-solving in a fast-paced banking environment. Full-time position with competitive benefits and ongoing development opportunities.

Qualifications

• High School Diploma or GED required
• Associate’s degree in business, finance, statistics, legal studies or related field preferred
• Minimum of two years in banking, investigations, compliance or similar industry

Responsibilities

• Use AML software and internal reports to monitor transactions for suspicious activity
• Assist in operation of fraud monitoring products and tools and update procedures
• Maintain knowledge of BSA, AML, OFAC, SAR and Elder Financial Abuse compliance
• Provide compliance support to Bank employees and other departments
• Assist in SAR filings with FinCEN by regulatory deadlines
• Support fraud prevention and awareness training for staff
• Attend and provide peer training on BSA/AML/Patriot Act and fraud trends
• Maintain BSA-related documentation per record retention schedule
• Support BSA team workload and initiatives
• Demonstrate accuracy, thoroughness, and problem-solving abilities
• Uphold confidentiality and sound judgment

Skills

Attention to detail

Analytical skills

Judgment & discretion

Coaching

Productivity

Service orientation

Adaptability

Safety & security

Attendance & punctuality

Dependability

Initiative

Compliance

Education

High School Diploma or GED

Associate’s degree in business/finance/research

Tools

AML software

Fraud monitoring tools

Job description

Under limited supervision, the Fraud Support Specialist performs the duties outlined below to assist Fraud team and BSA Officer.

Responsibilities Include

• Use AML software system(s) and other internal reports to analyze, monitor and review customer transactions for suspicious and fraudulent activity, including, but not limited to, BSA and Fraud clearing processes; partner with the Fraud team when fraud is observed or suspected
• Assist in the operation of, and processes related to, fraud monitoring products and tools, as well as identification of needed procedure updates and change processes
• Maintain a working knowledge of compliance related issues including BSA, AML, OFAC, Suspicious Activity Reporting (SAR), and Elder Financial Abuse; partner with the Fraud team as necessary
• Provide technical and operational compliance support to Bank employees and other departments, assisting with lower degrees of complex issues and/or concerns as needed
• Aid with research, documentation, and communication as needed to support the filing of suspicious activity reports (SARs) with FinCEN by regulatory deadlines
• Assist in development and facilitation of fraud prevention and awareness training for all branch, lending, and operations staff as applicable
• Attend and provide peer training for the Bank Secrecy Act, Anti-Money Laundering Act and the U.S. Patriot Act; keep abreast of current fraud trends and gather information via industry events, forums, and publications
• Comply with all applicable Banking compliance rules and regulations established by both internal departments and external agencies including maintaining reports, files and other BSA-related documentation in accordance with the Bank’s record retention schedule
• Support the BSA team workload and initiatives as needed
• Accuracy and Thoroughness – strong attention to detail
• Analytical skills – ability to analyze and solve problems
• Judgment and Discretion – maintain confidentiality of sensitive information; exhibit sound and accurate judgement and make timely decisions
• Coaching – provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
• Productivity – use time efficiently, complete work in timely manner and strive to increase productivity
• Service – promptly respond to requests for service and assistance; meet commitments made to other employees
• Adaptability – ability to adapt to changes in the work environment while maintaining effectiveness; can manage competing demands
• Safety and Security – observe safety and security procedures; determine appropriate action beyond guidelines
• Attendance/Punctuality – consistently at work and on time; ensure work responsibilities are covered when absent
• Dependability – follow instructions and respond well to management direction; take responsibility for own actions commitments
• Initiative – undertake self-development activities and seek increased responsibilities, asking for and offering help when needed
• Compliance – consistently adhere to Bank policies and regulations, reinforce training to ensure that Bank employees are aware of UDAAP and do not harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice

Qualifications

• High School Diploma or GED Required
• Associate’s degree educational background in business, finance, statistics, legal studies, political science or another research preferred
• Minimum of two years of experience in banking, investigations, compliance, law enforcement or similar industry; or equivalent combination of education and experience

Why You Should Apply

• Full-time position with excellent compensation and benefits package
• Generous time off programs
• Profit-sharing
• Discounted stock purchase program
• Excellent growth and development opportunities
• And much more!

Pay Range (Hourly): $23.00 - $26.00/hour

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.

First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.