Fraud Strategy Manager

Stripe; San Francisco (CA); Hybrid; USD 194,000 - 290,000; Full time

Benefits offered by this job

Equity

Bonus/Commissions

Health benefits

Job summary

Stripe is seeking a senior leader for Fraud Strategy in a hybrid/remote arrangement. You will coach a seasoned team, guide end-to-end fraud prevention, and partner with product, engineering, data science, and operations to align risk with growth across Treasury, Issuing, Capital, Crypto, and more.

Ideal candidates bring 10+ years in financial services or fintech, a track record in leading diverse teams, and a passion for AI-driven automation to scale risk decisions and reduce losses.

Qualifications

• 10+ years of relevant experience, preferably in Financial Services, Payments or FinTech.
• A coach and mentor dedicated to nurturing talent and helping team members perform at their best
• Experience recruiting, developing, and managing diverse and high-performing teams.
• Strong collaboration, communication, and relationship-building skills, with an ability to influence stakeholders across organizations and functions.
• Excellent communicator (verbal and written) who is able to convey complex ideas succinctly in high stakes situations both internally with Stripe leadership teams and externally with users, financial partners and regulators.
• Decisive, yet open to learning - you will make many critical decisions every day, even with the knowledge that you will be wrong some of the time.
• Proven ability to collaborate and execute scaled and high complexity projects cross-functionally with both technical and non-technical teams.
• Champion for AI and automation - you actively seek opportunities to apply AI-powered tooling and automation to accelerate risk strategy work, reduce manual toil, and improve the quality and consistency of decisions at scale; you set the example for your team in adopting and driving these capabilities.

Responsibilities

• Lead a Specialized Team: Coach and mentor a world-class team of fraud strategists.
• Own the E2E Fraud Prevention Lifecycle: Oversee the team's execution across onboarding, offboarding and funds recovery
• Strategic Stakeholder Partnership: Partner with Product, Engineering, Data Science, and Operations.
• Systems Thinking: Analyze loss trends and portfolio indicators to identify opportunities to reduce fraud losses.
• Executive Communication: Communicate with internal leadership teams and external partners.
• Thought Leadership: Drive innovative fraud strategies that scale across Stripe’s products and embrace AI.

Skills

Fraud strategy

Team leadership

Stakeholder management

Data analysis

AI in risk

Cross-functional collaboration

Python

R

Tools

Python

R

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team's mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain.

What you'll do

As a Manager on the Fraud Strategy team, you will lead a team of high performing and tenured fraud strategists responsible for safeguarding Stripe's rapidly expanding portfolio of money movement and money management capabilities from fraud. You will lead the team to create short, medium and long term strategies that prevent fraud while enabling growth on rapidly expanding Stripe products like Treasury, Issuing, Capital, Crypto and Stablecoins.

Responsibilities

• Lead a Specialized Team: Coach and mentor a world-class team of fraud strategists. You'll be responsible for their professional growth and for fostering a culture of rigorous, data-driven fraud system development.
• Own the E2E Fraud Prevention Lifecycle: Oversee the team's execution across all critical decision points- from new user onboarding, through offboarding and funds recovery
• Strategic Stakeholder Partnership: Act as a key partner to Product, Engineering, Data Science, and Operations. You will navigate complex cross functional fraud prevention system development and tuning, ensuring our risk appetite aligns with both internal goals and external partner requirements.
• Systems Thinking: Deeply understand our performance metrics including loss trends and leading indicators. Analyze account activity and monitor portfolio trends to identify opportunities for Stripe to reduce potential fraud losses. Understand our fraud controls and strategies to identify opportunities for improvement. Work closely with our core risk team to mitigate potential risks with specific users.
• Executive Communication: Effectively and clearly communicate with internal leadership teams across Stripe, and effectively communicate with external leadership teams across Stripe's users, and Stripe's financial and regulatory partners.
• Thought Leadership: Drive innovative fraud strategies that scale across Stripe's wide range of products. Embrace AI technologies to accelerate execution and improve fraud prevention outcomes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 10+ years of relevant experience, preferably in Financial Services, Payments or FinTech.
• A coach and mentor dedicated to nurturing talent and helping team members perform at their best
• Experience recruiting, developing, and managing diverse and high-performing teams.
• Strong collaboration, communication, and relationship-building skills, with an ability to influence stakeholders across organizations and functions.
• Excellent communicator (verbal and written) who is able to convey complex ideas succinctly in high stakes situations both internally with Stripe leadership teams and externally with users, financial partners and regulators.
• Decisive, yet open to learning - you will make many critical decisions every day, even with the knowledge that you will be wrong some of the time.
• Proven ability to collaborate and execute scaled and high complexity projects cross-functionally with both technical and non-technical teams.
• Champion for AI and automation - you actively seek opportunities to apply AI-powered tooling and automation to accelerate risk strategy work, reduce manual toil, and improve the quality and consistency of decisions at scale; you set the example for your team in adopting and driving these capabilities.

Preferred Qualifications

• Strong data visualization skills and a willingness to use data and AI tools to analyze and make decisions.
• Experience in a high-growth technology company managing risk at scale.
• Experience working in tech, or in another fast-paced, high-growth environment.
• Experience in building scaled systems to prevent bank account fraud, issuing fraud and/or crypto/stablecoin fraud.
• Expertise with quantitative tools such as Python, R, etc.

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $193,600 - $290,400. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out and set you apart especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.