Fraud Specialist

Innovative Systems Group; Overland Park (KS); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Innovative Systems Group is seeking a detail-oriented investigator to handle policy violations, privacy concerns, and compliance-related investigations. You will gather data from multiple sources, document findings, and prepare summaries for legal, privacy, and HR stakeholders.

The role requires experience in investigations or related fields, familiarity with case management systems, and strong written and verbal communication skills.

Qualifications

• 1-3 years of experience in Corporate Investigations, Compliance, Human Resources Investigations, Fraud Investigations, Risk Management, Customer Privacy, Legal Support, Law Enforcement, or a related investigative field.
• Experience conducting research, fact-finding, case documentation, and investigative analysis.
• Experience handling sensitive or confidential information.
• Familiarity with case management systems and investigative documentation practices.
• Some college preferred

Responsibilities

• Conduct investigations involving policy violations, compliance matters, and customer privacy concerns under established procedures and guidance from senior investigators.
• Gather, review, and analyze information from internal systems, records, and business partners to support investigative findings.
• Document investigative activities, findings, and recommendations in case management systems.
• Prepare investigative summaries, reports, and supporting documentation for Corporate Investigations, Legal Affairs, Privacy, Compliance, Human Resources, and business stakeholders.
• Manage assigned caseload and ensure timely progression of investigations and related follow-up actions.
• Coordinate with investigators, attorneys, Privacy, Compliance, Human Resources, and business partners to obtain information and resolve investigative matters.
• Support customer privacy investigations and regulatory response activities as needed.

Skills

Data analysis

Report writing

Attention to detail

Time management

Communication

Teamwork

Education

Some college preferred

Tools

Microsoft Office Suite

Ticketing systems

Case management systems

Job description

Location: Overland Park KS | Hybrid

Pay rate: $20.00/hr on W2

Job Description:

Work Arrangement

Hybrid - 4 days/week onsite to start. Resource must be based near and able to work from either the Overland Park, KS office or the Allentown, PA office. Depending on workload and business needs, the schedule may transition to 3 days/week onsite later in the engagement.

Microsoft Office Suite

Experience with ticket and case management systems

Basic data analysis and reporting skills

What Does a Typical Day Look Like? (Daily Tasks)

Conduct investigations involving policy violations, compliance matters, and customer privacy concerns under established procedures and guidance from senior investigators.

Gather, review, and analyze information from internal systems, records, and business partners to support investigative findings.

Document investigative activities, findings, and recommendations in case management systems.

Prepare investigative summaries, reports, and supporting documentation for Corporate Investigations, Legal Affairs, Privacy, Compliance, Human Resources, and business stakeholders.

Manage assigned caseload and ensure timely progression of investigations and related follow-up actions.

Coordinate with investigators, attorneys, Privacy, Compliance, Human Resources, and business partners to obtain information and resolve investigative matters.

Support customer privacy investigations and regulatory response activities as needed.

Maintain confidentiality and handle sensitive information in accordance with company policies and investigative standards.

Participate in case reviews, team discussions, and other investigative activities as assigned.

Preferred Background / Prior Work Experience

1-3 years of experience in Corporate Investigations, Compliance, Human Resources Investigations, Fraud Investigations, Risk Management, Customer Privacy, Legal Support, Law Enforcement, or a related investigative field.

Experience conducting research, fact-finding, case documentation, and investigative analysis.

Experience handling sensitive or confidential information.

Familiarity with case management systems and investigative documentation practices.

Some college preferred

Priority Soft Skills

Strong attention to detail

Dependable and organized

Critical thinking and problem-solving

Effective written and verbal communication

Ability to manage multiple priorities and deadlines

Team-oriented mindset

Sound judgment and discretion when handling sensitive matters

Additional Qualifications

Experience working with sensitive customer, employee, or business information preferred.

Proficiency with reporting, documentation, and case tracking processes preferred.

Ability to analyze information from multiple sources and clearly document findings.

Experience supporting compliance, privacy, employment, or policy-related investigations preferred.