Fraud Program Investigator (ADMINISTRATOR I)

State of Maryland; Baltimore (MD); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Telework possible

Pension

Job summary

Maryland Department of Human Services (DHS) is seeking a Bureau of Investigative Services (BIS) investigator within the Office of the Inspector General (OIG) in Baltimore. The role conducts reviews, examinations and investigations to monitor and analyze the allotment of state and federal funds and to prevent fraud and abuse in DHS programs.

The position requires a high school diploma, four years of administrative or professional work, and willingness to travel statewide.

Qualifications

• One year of investigatory experience in public assistance, welfare, or fraud investigations.
• Ability to write investigative reports with attention to detail.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Review and analyze program policies and procedures to ensure payment accuracy and compliance.
• Investigate suspected fraud across DHS programs and preserve documentary evidence.
• Interview customers, employees, and contractors; conduct on-site field interviews.
• Perform quality control reviews and analyze disbursements for misconduct.

Skills

Investigatory experience

Microsoft Office

Education

High School Diploma

Tools

MS Office

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

THIS RECRUITMENT IS LIMITED TO CURRENT DEPARTMENT OF HUMAN SERVICES (DHS)/ OFFICE OF THE INSPECTOR GENERAL (OIG) EMPLOYEES ONLY.

Grade

16

Location of Position

Baltimore City Department of Human Services
Office of the Inspector General
1525 N. Calvert Street, 7th Floor
Baltimore, MD 21201

Main Purpose of Job

This is the primary position for the Bureau of Investigative Services Unit (BIS) in the Office of the Inspector General (OIG). This position conducts reviews, examinations and investigations in order to objectively monitor, verify, and analyze allotment of State and federal funds disbursed through Department of Human Services (DHS). It is a key resource for ensuring department financial integrity with regard to preventing and investigating fraud and other misconduct against DHR. By protecting DHR programs that must be free of financial and other types of abuse, the position also contributes to ensuring DHR customers achieve independence. This assists the OIG’s mission to protect the integrity of the DHR and to detect, deter and reduce financial loss to the State.

Position Duties

• Employees who are willing and able to travel statewide.
• Receiving cases of suspected fraud in programs such as but not limited to Child Care Subsidy (CCS) Temporary.
• Assistance to Needy Families (TANF), Supplemental Nutritional Assistance Program (SNAP) Medical Assistance (MA) Child Support (CS) Foster Care (FC) Public Assistance to Adults (PAA) Office of Home Energy Program (OHEP) Welfare Avoidance Grants (WAGs) Energy Assistance (EA).
• Analyzing and interpreting program policies and procedures within DHR to assure payment accuracy, and compliance with appropriate federal and state laws.
• Analyzing disbursements related to suspected fraud, including, but not limited to programs administered by Family Investment Administration (FIA), Child Support Enforcement Agency (CSEA), Social Services Administration (SSA), Maryland State Department of Education (MSDE) and the Department of Health and Mental Hygiene (DHMH).
• Analyzing allegations of misconduct to assure any misuse of State Funds and other resources is resolved.
• Reviewing management referrals to improve timely resolution of fraud cases.
• Researching records, and gathering/preserving documentary evidence.
• Reviewing/verifying/analyzing the documentation of the reviewed entity.
• Performing quality control evaluations reviews/examinations/investigations by conducting on-site field interviews of complainants, witnesses, representatives of businesses, State, federal, and county government, and professionals from legal, medical, and financial institutions.
• Interviewing customers, employees, and contractors who may have knowledge of fraudulent eligibility practices and other activities.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Desired or Preferred Qualifications

One year of investigatory experience in any of the following areas: public assistance, child welfare, social service to adults, child support, law enforcement, criminal law and/or fraud investigations.

One year of experience writing investigative reports.

One year of experience using Microsoft Office Suite Word, Suite computer software such as Word, Excel, or PowerPoint.

Employees who are willing and able to perform fieldwork which includes home visits, in-person interviews, meetings, hearings, trials, and site visits at various locations, such as a subject’s place of employment, schools, daycare providers, Local Departments of Social Services (LDSS), and other state or local agencies.

Limitations on Selection

THIS RECRUITMENT IS LIMITED TO CURRENT DEPARTMENT OF HUMAN SERVICES (DHS)/OFFICE OF THE INSPECTOR GENERAL (OIG) EMPLOYEES ONLY.

Licenses, Registrations and Certifications

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Selection Process

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

Examination Process

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

Benefits

• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave – ten (10) days of accumulated annual leave per year.
• Sick Leave – fifteen (15) days of accumulated sick leave per year.
• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays – State employees also celebrate at least twelve (12) holiday per year.
• Pension – State employees earn credits towards a retirement pension.
• Positions may be eligible for telework.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.