Fraud Prevention & Monitoring Executive

Cross River; Fort Lee (NJ); On-site; USD 200,000 - 250,000; Full time

Job summary

Cross River is seeking a dynamic Vice President of Fraud Prevention and Monitoring to lead front-line fraud controls across all business lines and partner programs. You will build scalable prevention strategies, tune detection rules, and collaborate with IT, Compliance, Risk, and Engineering to protect customers and partners while enabling responsible innovation.

In this senior leadership role, you’ll own real-time monitoring, escalation workflows, and platform governance for multiple fraud

Qualifications

• 10+ years of progressive experience in fraud monitoring, fraud risk management or financial crimes within banking or financial services.
• Hands-on experience administering and configuring fraud detection platforms (e.g., NICE Actimize, Featurespace, Sardine, Unit21, Feedzai, or similar)
• Deep expertise in payment network operations (Visa, Mastercard, ACH/Nacha, RTP, FedNow, wire transfers)
• Strong understanding of fraud typologies across multiple channels: card-not-present, account takeover, synthetic identity, authorized push payment fraud, check fraud, and first-party fraud
• Bachelor's degree in Business, Finance, Criminal Justice, or related field

Responsibilities

• Own and manage the front-line fraud prevention and monitoring function across all business lines, products, and partner programs
• Develop and execute a comprehensive front-line fraud prevention and monitoring strategy aligned with the organization's risk appetite and growth objectives
• Oversee real-time monitoring, fraud alert management, escalation processes, and disposition workflows
• Lead the design, implementation, and tuning of fraud detection rules, models, and decisioning systems across payment channels (ACH, wires, card networks, RTP, FedNow, etc.) and sensitive internal account activity
• Monitor fraud trends, emerging typologies, and threat intelligence to proactively adapt front-line controls
• Define and maintain clear escalation protocols to ensure timely routing of complex or high-risk cases to appropriate stakeholders
• Design and implement proper information partitions to ensure information is shared appropriately across the organization.
• Serve as the business owner and administrator of all front-line fraud detection and prevention platforms and tools
• Oversee platform configuration, rule management, threshold tuning, and system optimization to maximize detection efficacy and minimize false positives
• Manage platform access controls, user provisioning, and role-based permissions across fraud systems
• Coordinate platform upgrades, patches, and integrations with IT and Engineering teams
• Evaluate new fraud technology solutions in coordination with Enterprise Solutions and Financial Crimes Risk Management teams
• Ensure platform performance monitoring, uptime requirements, and incident response protocols are in place
• Maintain documentation of platform configurations, rule libraries, and change management logs
• Service as the fraud subject matter expert for partner onboarding, due diligence, and ongoing oversight
• Collaborate with partner management teams to establish fraud performance standards, SLAs, and escalation protocols for fintech partners
• Evaluate and challenge partner fraud controls, ensuring alignment with bank policies and regulatory expectations
• Provide consultative guidance to fintech partners on fraud prevention best practices and industry benchmarks
• Coordinate cross-functionally with internal teams and external partners to support aligned fraud risk management practices
• Partner closely with Compliance, Operations, Risk Management, Information Security, Product, Engineering, and Legal teams to ensure a unified and holistic approach
• Work collaboratively with business development and strategic partnership teams to balance fraud risk with customer experience and revenue growth
• Engage with IT and Data Science teams to drive innovation in fraud detection through machine learning, AI, and advanced analytics
• Coordinate with payment network partners on dispute resolution, fraud reporting, and network compliance

Skills

Fraud risk management

Cross-functional leadership

Analytical skills

Regulatory compliance

Project management

Education

Bachelor's in Business/Finance/Criminal Justice

Tools

NICE Actimize

Featurespace

Sardine

Feedzai

Unit21

Job description

Cross River is seeking a dynamic Vice President of Fraud Prevention and Monitoring to lead front-line fraud controls across all business lines and partner programs. You will build scalable prevention strategies, tune detection rules, and collaborate with IT, Compliance, Risk, and Engineering to protect customers and partners while enabling responsible innovation.

In this senior leadership role, you’ll own real-time monitoring, escalation workflows, and platform governance for multiple fraud