Fraud Operations Intern — AI-Driven Risk & Impact

Sezzle; United States; Remote; USD 8,500 - 11,000; Full time

Job summary

Sezzle is seeking a Fraud Operations Intern to monitor transactions for fraud, investigate cases, and collaborate with cross-functional teams to enhance prevention systems. The role emphasizes data-driven decision making, rapid learning, and adherence to SLAs in a busy fintech environment.

The position offers full-time hours, with weekday schedules and paid internship status. Ideal candidates possess strong analytical skills, attention to detail, and familiarity with AI tools like Claude to

Qualifications

• Experience in analyzing data and making impactful decisions in a fast-paced and sometimes ambiguous environment.
• Attention to detail and ability to multitask.
• Excellent problem-solving and analytical skills.
• Strong business judgment and communication skills.
• Ability to self-start and work with minimal supervision after training.
• Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication.

Responsibilities

• Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual review.
• Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent or not.
• Understand our systems and tools; investigate account patterns through data analysis.
• Research fraud and user behavior to contribute to machine learning models, rules and other detection systems.
• Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools.
• Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies.
• Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses.
• Handle escalations from internal and external stakeholders in a professional and efficient manner.

Skills

Data analysis

Attention to detail

Problem solving

Business judgment

Self-starting

AI tools Claude

Job description

Sezzle is seeking a Fraud Operations Intern to monitor transactions for fraud, investigate cases, and collaborate with cross-functional teams to enhance prevention systems. The role emphasizes data-driven decision making, rapid learning, and adherence to SLAs in a busy fintech environment.

The position offers full-time hours, with weekday schedules and paid internship status. Ideal candidates possess strong analytical skills, attention to detail, and familiarity with AI tools like Claude to