Fraud & Loss Prevention Investigator

Great Southern Bank; Springfield (MO); On-site; USD 21,000 - 23,000; Full time

Job summary

Great Southern Bank is seeking a Loss Prevention Specialist in Springfield, MO. The role focuses on preventing and investigating losses due to kite, forgery, and theft, plus reporting and pursuing actions. Strong attention to detail and data entry skills are needed, with a base in a general banking environment.

This full-time position requires a HS diploma or GED and 6–12 months of related experience. Proficiency with basic software, PowerPoint and Excel is expected.

Qualifications

• High school diploma or GED is required.
• 6 to 12 months related experience and/or training.
• Regular use of desktop/laptop computer and basic software systems.
• Basic alphanumeric data entry and familiarity with PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply and divide.

Responsibilities

• Reviews reports and monitors daily activity to prevent losses.
• Interviews customers and employees regarding fraud and prevents losses.
• Investigates fraud/loss cases including forgery and new account fraud.
• Provides customer service regarding suspicious activity.
• Summarizes findings and recommends actions; pursues timely closure and restitution.
• Handles other special projects and duties as assigned.
• Maintains attendance and adheres to policies including BSA/AML.

Skills

Data entry

Basic arithmetic

Tools

PowerPoint

Excel

Word Processing

Job description

Great Southern Bank is seeking a Loss Prevention Specialist in Springfield, MO. The role focuses on preventing and investigating losses due to kite, forgery, and theft, plus reporting and pursuing actions. Strong attention to detail and data entry skills are needed, with a base in a general banking environment.

This full-time position requires a HS diploma or GED and 6–12 months of related experience. Proficiency with basic software, PowerPoint and Excel is expected.