Fraud Investigator I

Space Coast Credit Union; Florida; Hybrid; USD 38,751 - 41,038; Full time

Benefits offered by this job

Health & Wellness

401(k) match

HSA match

SCCU-paid insurance (disability, life)

Tuition reimbursement

Paid time off + holidays

Job summary

Space Coast Credit Union in Florida is seeking a Fraud Investigator I to protect members by investigating potential fraud, reviewing cases, and supporting loss prevention efforts. This role partners with law enforcement and internal teams to identify fraudulent activity and strengthen controls.

You will monitor trends, assist with audits, and communicate findings to management, with a hybrid schedule and competitive benefits that support professional growth and work–life balance.

Qualifications

• Associate degree or specialized certification in fraud prevention or equivalent experience.
• 3–5 years in a financial institution with fraud, claims, or disputes preferred; law enforcement communications experience helpful.
• Starting salary stated as hourly wage in the ad; bonus eligibility noted.

Responsibilities

• Review and investigate fraud cases; collaborate with law enforcement as needed.
• Identify fraudulent activity, mitigate risk, and strengthen detection and prevention processes.
• Assist with audits and regulatory requests; share intelligence with leadership.
• Monitor fraud trends and stay current with market developments.
• Communicate findings to management and report changes in activity or losses.
• Collaborate with departments to identify vulnerabilities and implement controls.

Skills

Fraud investigation

Law enforcement liaison

Analytical thinking

Regulatory compliance

Education

Associate degree or fraud-related certification

Job description

Overview

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.

As a Fraud Investigator I, you will help protect the credit union and its members by investigating potential fraud, reviewing fraud cases, and supporting loss prevention efforts. This role partners with law enforcement and internal teams, including Legal, Compliance, and Operations, to identify fraudulent activity, mitigate risk, and strengthen fraud detection and prevention processes.

Responsibilities

• Review and investigate fraud cases; partner with law enforcement as needed; assist with loss prevention efforts.
• Identify fraudulent activity, mitigate risk, and strengthen fraud detection and prevention processes.
• Assist with audits and regulatory requests; share intelligence and best practices with leadership.
• Monitor fraud trends and stay current with market developments; participate in meetings and conferences as appropriate.
• Communicate findings to management; report changes in fraudulent activity and potential losses; stay informed about industry trends and regulations.
• Collaborate with other departments to identify vulnerabilities and implement controls to mitigate fraud risk.
• Work with leadership to pursue civil or legal action when appropriate to recover losses.

Qualifications

• Associate Degree or specialized certification or equivalent field experience. ABA Certificate in Fraud Prevention, CFCS, and/or CFCP certifications a plus. Compliance training required throughout tenure.
• 3-5 years experience in a financial institution including fraud, claims, and disputes preferred. Prior experience with law enforcement communications or legal proceedings necessary.
• Starting Salary: $28.13 - $29.79 hourly
• Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.

Work Schedule & Benefits

• Hybrid and Flexible Schedule Options: This position is hybrid with two days per week in office.
• Monday – Friday: 8:00 a.m. - 5:00 p.m; Rotating Saturdays.
• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, SCCU-paid insurance (disability, life).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no-fee SCCU accounts.

About SCCU

Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.

As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Our focus remains on empowering our members and supporting their financial well-being. We strive to make a meaningful difference in the lives of those we serve.

At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. We are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.

Legal & Compliance Notice

I UNDERSTAND this application is a legal document for purposes of employment. Upon acceptance of an offer with SCCU, I will be required to complete background and employment verifications, and drug screening. I understand that any misstatements or omissions in this application and pre-employment process can be considered falsification and may result in a decision not to hire or dismissal after hire. I understand that information requested regarding date of birth, race and sex is for accurate reporting and will not be used to discriminate. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

SCCU is a drug-free workplace. If hired, you may be required to submit to drug testing and other qualifications assessments. Employment is at-will and may be terminated at any time without notice.

Equal Opportunity

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.