Fraud Investigator

Texas Capital Bank; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Job summary

Texas Capital Bank is seeking a Fraud Investigator to conduct in-depth investigations of suspicious and criminal activity involving the bank and its customers. You will compile high-quality reports, file SARs, and assist in risk management by identifying controls and advising senior management.

The role requires 2-4 years in bank fraud investigations or 3+ years in criminal financial crime investigations, with strong communication skills and knowledge of BSA/AML. Equal opportunity employer.

Qualifications

• 2-4 years’ bank fraud investigations experience or 3+ years criminal financial crimes investigations.
• Knowledge of BSA/AML requirements.
• Ability to work independently in a regulated environment.
• Strong written and verbal communication skills.

Responsibilities

• Research, investigate, and document bank fraud cases.
• Prepare thorough investigative reports and summaries.
• File Suspicious Activity Reports (SAR) as required.
• Interviews with suspects and witnesses.
• Liaise with law enforcement and regulatory bodies.

Skills

Bank fraud investigations

SAR filing

Interviews

Regulatory knowledge

Communication

Education

CFE/CAFP/CFCI

Tools

Microsoft Word

Excel

PowerPoint

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks.

POSITION SUMMARY

The Fraud Investigator is responsible for conducting investigations of suspicious and/or criminal activity perpetuated against Texas Capital, its customers, and employees, and to identify relationships, and processes that pose a fraud risk. This role performs complex research and analysis of various reports in the course of the investigations and special department projects. Additionally, the Fraud Investigator will aid in asset recovery for the bank and its clients. The Fraud Investigator is also responsible for providing support and guidance to the firm’s fraud risk management efforts; serve as an advisor to Senior Management; assist regulatory agencies, law enforcement and/or auditor inquiries; review and write related policies and procedures; make recommendations to senior management when and where appropriate. The Fraud Investigator will advise the firm’s Fraud Risk Management and Investigations Manager, Senior Management of emerging fraud issues, and consults with other employees and departments to establish controls and mitigate risk to the Bank. The Fraud Investigator is also responsible for filing Suspicious Activity Reports (SAR) as required by BSA/AML regulatory requirements.

Primary Duties & Responsibilities

• Research, investigate, and document cases involving internal and external fraud
• Prepare thorough and high-quality investigative reports and summaries
• Ensure efficient investigation, documentation, and review of cases assigned to, or developed by Enterprise Fraud Management
• Handles all necessary documentation and required research.
• Conduct routine interviews with suspects and witnesses.
• Completes a SAR when applicable. The Fraud Investigator is directly responsible for the evaluation and decision to file suspicious activity reports on cases assigned to them.
• Identify and analyze points of compromise
• Ensure timely and efficient reporting of cases requiring filing with government
• Comply with requests for information or documents from legal requests
• Identify and recommend modifications to internal controls or procedures to enhance the fraud program
• Collaborate with other departments of the bank, ensuring the FRMI team is well-represented and that there is a strong partnership.
• Maintain a well-informed and all-inclusive knowledge of current fraud schemes and behaviors, issues, criminal typologies, industry best practices, regulations, and developing trends
• Flexible to perform other functions as requested by management
• Conduct special investigations including those relating to suspicious and/or criminal activity perpetuated against Texas Capital customers and/or employees
• Train employees and disseminate intelligence as applicable
• If called upon, provide expert testimony in legal proceedings
• Liaison with Law Enforcement
• Leverage sound decision making and problem-solving in pressure situations
• Perform other functions or duties as assigned

SUPERVISORY RESPONSIBILITY

This job has no supervisory responsibilities

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Ability to withstand moderate physical activity throughout the workday (standing, walking, reaching)
• Ability to sit for extended periods of time
• Ability to lift or move up to 25 pounds on occasion
• Ability to maintain attention and concentration for extended periods of time
• Ability to work overtime when required to meet deadlines

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, & SKILLS)

• 2-4 years’ bank fraud investigations experience. Work related experience should consist of in-depth background conducting bank fraud investigations of all types (i.e., kite schemes, elder fraud, BEC, wire fraud, ACH fraud, counterfeit checks, forgeries, etc.), banking operations, government regulations, proven usage and knowledge of UCC codes and industry defenses to adverse claims and compliance/operational support.
• OR a minimum of 3 years’ experience in criminal financial crimes investigations, such as conducting bank fraud investigations of all types (i.e., kite schemes, elder fraud, BEC, wire fraud, ACH fraud, counterfeit checks, forgeries, etc.).
• CFE, CAFP, or CFCI certification preferred. This position generally has expertise in more than one specific technique or investigative process. Certification must be obtained within 1 year of hire date.
• Strong knowledge of the laws applicable to the Bank Secrecy Act, White Collar Crime and Suspicious Activity Reporting requirements
• Must be a self-starter and able to work independently
• Able to work in a highly regulated area where confidentiality is a requirement and work varied hours as each assignment requires
• Capable of working in a team environment on multifaceted confidential cases
• Crisis management experience preferred
• Established contacts within Federal, State and local law enforcement agencies, as well as established contacts within banking/business fraud investigations
• Ability to make appropriate judgments and decisions with limited guidance.
• Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals and to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu.
• Proven ability to effectively communicate with management and employees at all levels, influencing decision and selling ideas.
• Strong interpersonal and relationship building skills.
• Proficient in Microsoft Word, Excel and PowerPoint.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.

Texas Capital is an Equal Opportunity Employer.

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long lasting relationships. Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named the #1 most trusted bank in the country on Newsweek’s inaugural list of America’s Most Trusted Companies