Fraud Investigator

JCW Group; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

JCW Group is seeking a US-based Investigator specialized in ACH Fraud & Transaction Monitoring to join our growing compliance function. You will investigate complex fraud cases and identify trends, escalating to senior management where necessary.

The role offers opportunities to impact quickly and grow into leadership. This position requires hands-on ACH fraud experience, familiarity with crypto/digital assets, and the ability to work independently on a caseload.

Qualifications

• Crypto or digital assets experience in an investigative environment.
• Experience in transaction monitoring and fraud investigations in Crypto/Digital Assets.
• Hands-on ACH fraud experience and knowledge of return codes.
• Experience using Sardine.
• Understanding of blockchain analysis and ability to work independently.

Responsibilities

• Investigate complex fraud cases including ACH and payment fraud, account takeover, identity theft and synthetic identity.
• Handle elder and vulnerable customer abuse cases with care and sound judgement.
• Secure accounts and place blocks independently to prevent financial loss.
• Identify emerging fraud trends and escalate to management.
• Work with data and risk operations to specify improvements to detection tooling and workflows.

Skills

Crypto assets experience

Transaction monitoring

Fraud investigation

ACH fraud experience

Blockchain analysis

Independent judgement

Caseload management

Tools

Sardine

Job description

We’re hiring a US-based Investigator specialized in ACH Fraud & Transaction Monitoring to join a growing compliance function at a US FinTech. You'll be responsible for investigating complex fraud cases and identifying emerging trends, escalating to senior management where necessary. The team is looking for someone who can come in, make an impact quickly, and grow into increased responsibility and even leadership.

Key responsibilities

• Investigate complex fraud cases including ACH and payment fraud, account takeover, identity theft and synthetic identity
• Handle elder and vulnerable customer abuse cases with care and sound judgement
• Secure accounts and place blocks independently to prevent financial loss
• Identify emerging fraud trends across cases and escalates them to management
• Work with data and risk operations colleagues to specify improvements to detection tooling and workflows

Experience required

• Crypto or digital asset experience, from an environment with genuine investigation volume
• Demonstrable experience in transaction monitoring and fraud investigation in Crypto/Digital Assets
• Hands-on ACH fraud experience - the rails, the return codes, and how the fraud actually works
• Practical experience using Sardine
• Working understanding of blockchain analysis, strong independent judgement, and the ability to carry a caseload unsupervised

We are committed to equal opportunity and welcome applications from all qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. All applications will be assessed solely on merit, skills and experience.