Fraud Investigation Specialist

Randstad USA; Glen Allen (VA); Hybrid; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

AD&D

Life insurance offerings

Short-term disability

401K plan

Job summary

Randstad USA is seeking a detail-oriented Fraud Investigations Specialist to join a premier financial services organization. The role focuses on identifying, investigating, and mitigating potential financial crimes and illegal activity to protect customers and the company.

A hybrid schedule is offered, with in-office days Tue–Thu and remote Mon–Fri, plus a Saturday rotation. Key responsibilities include coordinating with law enforcement, managing case documentation, and collaborating across

Qualifications

• Bachelor’s degree preferred or an equivalent combination of relevant education and professional experience.
• 3+ years of direct experience in fraud investigations, AML, financial crimes, or risk management within financial services.
• Practical, hands-on knowledge of fraud prevention strategies and investigation tactics.
• Strong investigative analysis, critical thinking, and evidence-gathering skills.
• Clear oral and written communication skills with high attention to detail.

Responsibilities

• Investigate Fraud & Illegal Activity: Conduct thorough investigations into suspected cases of fraud, policy violations, or illegal acts involving internal staff, vendors, or external third parties.
• Law Enforcement & Legal Coordination: Gather, document, and organize evidence for presentation to law enforcement agencies and judicial proceedings as needed.
• Case Management: Maintain comprehensive case documentation and handle evidence strictly in accordance with regulatory and legal requirements.
• Risk Mitigation & Protection: Monitor and act on threats to customer accounts and organizational assets to safeguard financial integrity and reputation.
• Cross-Functional Communication: Collaborate with team members, explain policies and practices clearly, and recommend appropriate resolution steps for complex fraud cases.

Skills

Fraud Investigation

Banking Operations

Analytical Thinking

Written Communication

Confidentiality

Education

Bachelor's degree

Job description

We are seeking a detail-oriented and experienced Fraud Investigations Specialist to join a premier financial services organization. In this role, you will play a critical part in protecting the organization and its customers by identifying, investigating, and mitigating potential financial crimes and illegal activity.

This position operates on a hybrid schedule: Tuesday, Wednesday, and Thursday in office, Monday and Friday remote, plus a Saturday rotation.

Key Responsibilities

• Investigate Fraud & Illegal Activity: Conduct thorough investigations into suspected cases of fraud, policy violations, or illegal acts involving internal staff, vendors, or external third parties.
• Law Enforcement & Legal Coordination: Gather, document, and organize evidence for presentation to law enforcement agencies and judicial proceedings as needed.
• Case Management: Maintain comprehensive case documentation and handle evidence strictly in accordance with regulatory and legal requirements.
• Risk Mitigation & Protection: Monitor and act on threats to customer accounts and organizational assets to safeguard financial integrity and reputation.
• Cross-Functional Communication: Collaborate with team members, explain policies and practices clearly, and recommend appropriate resolution steps for complex fraud cases.

Qualifications & Skills

• Education: Bachelor’s degree preferred, or an equivalent combination of relevant education and professional experience.
• Experience: 3+ years of direct experience in fraud investigations, anti-money laundering (AML), financial crimes, or risk management within financial services.
• Core Competencies:
  • Practical, hands-on knowledge of fraud prevention strategies and investigation tactics.
  • Ability to work independently under general supervision to solve challenging problems.
  • Stronginvestigative analysis, critical thinking, and evidence-gathering skills.
  • Clear oral and written communication skills with high attention to detail.

salary: $28 - $38 per hour

shift: First

work hours: 8 AM - 5 PM

education: Bachelors

The essential functions of this role include:

• working weekends

Skills

• Fraud Investigation (3 years of experience is required)
• Banking Operations
• Analytical Thinking
• Written Communication
• Confidentiality

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Benefits

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan (all benefits are based on eligibility)

This posting is open for thirty (30) days.

Experience

• Experienced
• 3 years

Education

• Bachelors (required)