Fraud Detection & Prevention Analyst

Northwest; Columbus, Northern (OH, KY); Hybrid; USD 54,000 - 78,000; Full time

Job summary

NW Bancshares is seeking a Fraud Analyst in Columbus, OH to detect, prevent, and respond to fraudulent activity across banking products. The role partners with internal teams and communicates with customers to resolve issues and minimize losses.

The analyst will monitor transactions, analyze patterns, and use fraud detection tools, while ensuring compliance with regulatory requirements and contributing to policy enhancements. A Bachelor's degree and banking/fraud exposure are preferred.

Qualifications

• Bachelor's Degree in Business, Finance or equivalent field.
• Bank or fraud related experience.
• Less than 1 year of banking experience.
• Branch banking or banking operations experience.

Responsibilities

• Monitor and analyze customer transactions for potential fraud using detection systems.
• Complete reviews and documentation with high quality and accuracy.
• Recognize fraud typologies to detect suspicious activity.
• Collaborate with internal teams and communicate with customers to resolve issues.
• Escalate alerts to the investigation group per policies.
• Collect, analyze, and safeguard sensitive customer information.
• Maintain customer and case files and related documentation.
• Identify emerging fraud trends and propose preventive strategies.
• Adhere to management metrics and regulatory expectations.
• Make decisions using analytic judgment in gray areas.

Skills

Fraud detection

Data analysis

Communication

Attention to detail

Team collaboration

Education

Bachelor's Degree in Business, Finance or equivalent

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

NW Bancshares is seeking a Fraud Analyst in Columbus, OH to detect, prevent, and respond to fraudulent activity across banking products. The role partners with internal teams and communicates with customers to resolve issues and minimize losses.

The analyst will monitor transactions, analyze patterns, and use fraud detection tools, while ensuring compliance with regulatory requirements and contributing to policy enhancements. A Bachelor's degree and banking/fraud exposure are preferred.