Fraud Analyst

Accertify, Inc.; Itasca (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

On-site HQ Itasca

Opportunity for later hybrid schedule

Training at start

Job summary

Accertify, Inc. is seeking a Fraud Analyst to join the Itasca, IL team on-site. You will investigate high-risk e-commerce transactions, detect fraud patterns, and support clients by delivering secure, trusted digital experiences.

You will work with real-time fraud decisioning software, collaborate with industry experts, and communicate fraud trends. The role requires a Bachelor’s degree and flexibility for a dynamic schedule, including shifts and holidays.

Qualifications

• Bachelor’s Degree required
• Strong desire to build a career in the fraud prevention industry
• Previous e-commerce fraud prevention/investigation experience preferred but not required
• Strong organizational, analytical, and critical thinking skills
• Exceptional problem-solving skills
• Ability to make decisions quickly and independently
• Ability to work in a fast-paced, ever-changing environment
• Strong internet research skills across multiple systems
• Proficient with Microsoft Office
• Flexibility to work morning, afternoon, evenings, weekends and holidays
• English language speaking proficiency required

Responsibilities

• Identify and prevent fraudulent transactions
• Monitor real-time fraud decisioning software with team
• Independently resolve complex investigation tasks
• Communicate fraud trends and best practices
• Conduct thorough manual review of queued transactions for fraud likelihood
• Maintain persistence when reviewing transactions and interacting with customers
• Prioritize work to meet deadlines and performance goals
• Report platform issues and anticipate impacts to clients
• Support Accertify's customers by delivering results daily

Skills

Fraud prevention

Investigation

Analytical thinking

Decision making

Communication

English proficiency

Team collaboration

Problem-solving

Fast-paced environment

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Accertify enables commerce by doing one thing extraordinarily well: pinpointing fraud. The company's Predictive Yes Platform helps businesses say yes to more - more good clients, more revenue, and more growth - without getting burned. It's a precise, confident, data-backed yes, made possible by joining signals across the entire client lifecycle through unmatched data volume, layered AI-powered models, and a consortium approach that protects clients from bad actors spotted anywhere in the network while unlocking business with good actors verified anywhere in the network. With more than 10 billion transactions and over $1 trillion in commerce processed in 2025 alone, Accertify delivers the intelligence and precision that fraud and payments teams need to say yes confidently and enable growth. That's the More Yes difference.

Accertify is seeking a Fraud Analyst who will be on the front lines of protecting businesses and consumers by investigating and analyzing high-risk e-commerce transactions. Your expertise will be key to delivering exceptional digital experiences across industries, ensuring the security and trust that drive success in today’s fast-paced online world. You’ll be empowered to make impactful decisions, shape fraud prevention strategies, and contribute directly to the mission of transforming the digital landscape.

Essential Duties And Responsibilities

• Identify and prevent fraudulent transactions, powering exceptional client results
• Work well with a team of industry experts to monitor real-time fraud decisioning software
• Independently resolve problems that require in-depth investigation and/or research
• Constantly communicate fraud trends and share best practices with peers and leaders
• Perform a thorough manual review of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
• Maintain professional persistence when reviewing transactions or speaking with customers
• Prioritize work to meet and exceed deadlines and performance goals
• Report platform issues as they arise and proactively identify potential impacts to clients
• Ensure the success of Accertify's customers by delivering results daily

Skills & Qualifications

• Bachelor’s Degree required
• Strong desire to build a career in the fraud prevention industry
• Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
• Fine-tuned organizational, analytical, and critical thinking skills are strongly desired
• Exceptional problem-solving skills
• Displays confidence in making decisions quickly and independently
• Must be able to work in a fast-paced, ever-changing environment
• Strong internet research skills with the ability to navigate multiple systems at once
• Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
• Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
• English language speaking proficiency required

Additional Details

• Location: On-site at the Accertify Headquarters in Itasca, IL: 2 Pierce Place, Suite 900, Itasca, IL 60143
• $24.04 Hour/$50,003.20/yr
• Flexibility to work a 4x10 weekly schedule (start as early as 6 AM CT (end 4 PM CT) or as late as 2 PM CT (end midnight CT); this will include a one-weekend shift)
• Training will be from 9 a.m. to 5 p.m. for three weeks, all onsite at the Itasca, IL office. Following this training, schedules will be determined based on client needs.
• For the first six months, the position will be entirely onsite at the Itasca office each workday, becoming hybrid (three days in the office, one day working from home) after six months. Accertify reserves the right to convert any and all positions to fully in-office in the future. Additional work-from-office days may be required throughout the year based on client/department needs.
• This position includes a PTO blackout period during peak season, from November 15th through the end of the calendar year. During this period, no time off requests are allowed.
• Visa Sponsorship: Employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.

Why Join Accertify?

At Accertify, we offer more than just a paycheck—we invest in our people through competitive rewards, meaningful benefits, professional development opportunities, flexible ways of working, and programs that support your overall well-being. Join a team that values growth, collaboration, and innovation while empowering you to make an impact and build a rewarding career.