Fraud & AML Product Analyst: Transaction Monitoring

Global Payments Inc.; Cincinnati (OH); On-site; USD 79,000 - 117,000; Full time

Job summary

Global Payments Inc. is seeking a Product Analyst to join the AML & Fraud/Credit team. You will support the Transaction Monitoring portfolio through its lifecycle, document requirements, and manage backlogs while collaborating with cross-functional teams to deliver enhancements.

The role emphasizes SAFe/Agile delivery, UAT support, and documentation. Prior experience in payments/fintech and strong analytical skills are highly valued.

Qualifications

• 1–3 years in product management, product analysis, or business analysis.
• Experience with Fraud, Credit Risk, and AML monitoring solutions.
• Strong understanding of Agile/SAFe product development.
• Experience writing BRs, features, user stories, and acceptance criteria.
• Experience supporting backlog management and Agile delivery.
• Strong analytical, problem-solving, and communication skills.
• Ability to collaborate with technical and non-technical stakeholders.
• Experience in payments/fintech/banking/financial services.
• Familiarity with alert generation, rules, thresholds, segmentation, model tuning, case management.

Responsibilities

• Support the Transaction Monitoring product portfolio throughout the product lifecycle.
• Partner with Product Managers to define and document business requirements, Features, User Stories, and Acceptance Criteria.
• Maintain and refine product backlogs, ensuring work is prioritized and aligned with business objectives.
• Collaborate with Engineering, Architecture, Compliance, Operations, Data Science, and business stakeholders to deliver high-quality product enhancements.
• Participate in SAFe Agile ceremonies including PI Planning, backlog refinement, sprint planning, sprint reviews, and retrospectives.
• Analyze business processes and recommend product improvements that increase detection effectiveness, operational efficiency, and customer value.
• Coordinate feature delivery across multiple teams while identifying risks, dependencies, and opportunities for improvement.
• Support User Acceptance Testing (UAT), defect triage, production validation, and release activities.
• Create and maintain product documentation, process flows, and supporting artifacts.
• Monitor product performance and identify opportunities for continuous improvement.
• Assist with production issue analysis, root cause investigations, and resolution planning.

Skills

Product Management

Fraud/AML risk

Agile/SAFe

Requirements writing

Backlog management

Stakeholder collaboration

Data analysis

Education

Bachelor's degree in Business, Information Systems, Computer Science, Finance, or related field

Tools

Jira

Azure DevOps

Confluence

Job description

Global Payments Inc. is seeking a Product Analyst to join the AML & Fraud/Credit team. You will support the Transaction Monitoring portfolio through its lifecycle, document requirements, and manage backlogs while collaborating with cross-functional teams to deliver enhancements.

The role emphasizes SAFe/Agile delivery, UAT support, and documentation. Prior experience in payments/fintech and strong analytical skills are highly valued.