Franchise Support Specialist

Snap-on Incorporated.; Connecticut; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Fully expensed company car

Full training and structured career开发

Opportunities for promotion and higher

Promotional opportunities

Job summary

Snap-on Incorporated is seeking a motivated professional to join as a Franchise Support Specialist. This role supports franchise operations, travels regionally with potential national travel, and offers structured training and career development within the automotive aftermarket franchising domain.

Responsibilities include conducting route surveys, assisting with franchisee inventories, and supporting sales meetings and training events.

Qualifications

• Bachelor’s degree or comparable work experience is required or preferred.
• Knowledge of accounting, inventory or credit practices is desirable.
• Proficiency in Microsoft Office (Word, Excel, Outlook) is expected.
• Willingness to travel extensively, stay away from home multiple times a week, and drive long distances during surveys.
• Strong attention to detail, customer focus and ability to work in a team environment.
• Able to lift 25 kg bags as part of job duties.

Responsibilities

• Conduct route surveys and schedule them in line with franchisee territories.
• Support terminating franchisees and assist with priority service issues.
• Help with tool-ups, sales meetings, training sessions, and equipment shows.
• Conduct franchisee inventories and advise on effective inventory management.

Skills

Customer focus

Team collaboration

Attention to detail

Education

Bachelor’s degree or comparable work experience

Tools

Microsoft Office

Job description

Snap-on is looking for a motivated professional to join as a Franchise Support Specialist (FSS - FPT04).

This role is a key stepping stone for a long term career in franchising. It offers exposure to sales operations, route surveys, franchise inventories, and regional franchise processes. Full training will be provided, along with ongoing opportunities to develop your skills and progress within the business.

You will primarily work across the Central Region but national travel may be required.

This role does not involve direct sales at the outset. However, progression will lead into a sales focused position. You should only apply if you are interested in building a long term career in sales within the automotive aftermarket industry.

Key Responsibilities:

• Conduct route surveys and schedule them in line with franchisee territories
• Support terminating franchisees and assist with priority service issues
• Help with tool-ups, sales meetings, training sessions, and equipment shows
• Conduct franchisee inventories and advise on effective inventory management

Person Specification:

• Willing to enagage in along term career at Snap-on, this role is just the start!
• Bachelor’s degree or comparable work experience
• Knowledge of accounting, inventory, or credit practices desirable
• Proficient in Microsoft Office
• Willingness to travel extensively, stay away from home multiple times a week, and drive long distances during surveys
• Strong attention to detail, customer focus, and team collaboration
• Able to lift 25kg bags

Core Competencies:

• Customer focus and service excellence
• Attention to quality and "right first time" approach
• Adaptability and willingness to learn
• Effective teamwork and communication skills
• Strong driving ability

What We Offer:

• Fully expensed company car
• Full training and structured career development
• Opportunities for promotion and increased responsibility

This role is ideal for ambitious individuals who want to build a career in franchising, develop a broad set of skills, and play a pivotal role in supporting Snap-on's franchise network.

Job type Permanent Industry Sales & Marketing

About Snap-on

People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team.
Snap-on was founded in Milwaukee, Wisconsin in 1920 and moved to Kenosha, Wisconsin in 1930.
Interesting Facts:

• 85,000+ SKUs in our product line
• 3,300+ active and pending patents throughout the world
• 29,000 people have visited the Snap-on Headquarters InnovationWorks since its opening in 2009
• Snap-on has paid consecutive quarterly cash dividends without interruption or reduction, since 1939
• Employees: 12,800 associates worldwide
• Sales: Net sales of $4.7 billion in 2023

Global Reach:

• Serves customers in more than 130 countries
• 4,800 mobile stores worldwide
• More than 3,400 franchise vans in the United States
• We have manufacturing, warehouse, distribution, R&D, and office facilities throughout the world