Franchise Documentation Specialist

Kforce Inc; Remote; USD 50,000 - 70,000; Full time

Job summary

A staffing and consulting firm is seeking a Technical Writer to create and manage documentation for franchise partners and internal teams. Responsibilities include developing clear, user-friendly guides and onboarding materials, and ensuring accuracy and consistency in all documentation. Ideal candidates have 1-3 years of experience in technical or business writing with strong attention to detail. Comprehensive benefits including medical insurance and 401(k) are offered.

Benefits

Medical, dental, and vision insurance

401(k)

Paid time off

Qualifications

• 1-3 years experience in technical writing or related role.
• Experience creating user-friendly documentation.
• Strong writing skills to explain complex concepts simply.
• Ability to work with subject matter experts to validate content.

Responsibilities

• Create, edit, and maintain documentation for partners and teams.
• Develop content that supports operational processes.
• Organize documentation for usability and maintenance.
• Proactively identify opportunities to enhance documentation.

Skills

Technical writing

Documentation

Business writing

Attention to detail

Writing and editing

Tools

Microsoft Word

Google Docs

Confluence

SharePoint

Job description

A staffing and consulting firm is seeking a Technical Writer to create and manage documentation for franchise partners and internal teams. Responsibilities include developing clear, user-friendly guides and onboarding materials, and ensuring accuracy and consistency in all documentation. Ideal candidates have 1-3 years of experience in technical or business writing with strong attention to detail. Comprehensive benefits including medical insurance and 401(k) are offered.