Franchise Business Coach

Kidstrong

Frisco (TX)

On-site

USD 85,000 - 95,000

Full time

5 hours ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Health insurance

Parental leave

Vision insurance

Dental insurance

Job summary

KidStrong is seeking a Franchise Business Coach to support Area Developers in operational, marketing and financial analysis, and to coach centers toward brand standards and annual plans. This full-time role requires frequent travel (approximately 75%), on-site visits, and the ability to drive growth across 25–45 KidStrong Centers.

You will help with training, performance reviews, and implementing corporate initiatives, while partnering with the Finance and Training Teams.

Qualifications

Prior franchise experience required; prior franchisee experience is a plus.
Ability to remain calm under pressure, build relationships and consensus, influence for good, and solve problems.
Enthusiasm for travel to support Area Developers, a valid Driver’s License with acceptable driving record.
Required in office attendance when not traveling.
Candidates must have prior experience supporting franchisees in a B2B concept.
Must have/develop thorough understanding of managing all aspects of a KidStrong center.
Financial Analysis (balance sheet, income statement analysis, operating ratios).
Sales and Marketing (outside sales, E-marketing, digital, and database).
Support Site resources (i training, business development, production).
Able to learn systems and train and assist Area Developers as needed.

Responsibilities

Establish relationships and coach Area Developers to meet and exceed standards.
Coach and support 25-45 KidStrong Centers per year, driving sales, profitability and cash flow.
Provide sound marketing and business planning advice through regular reviews, triage calls and on-site visits.
Implement and evaluate compliance with corporate initiatives and brand standards in the franchisee community.
Provide guidance, tools and resources to maintain staffing levels for their business.
Partner with Training Team to ensure training support and materials are efficient.
Guide in implementing the business operating software.
Attend New Center Openings to provide support and guidance for openings.
Conduct in-person site visits with AD partners for marketing, performance evaluations and inspections.
Collaborate with Finance to collect payments and required documentation.

Skills

Franchise experience

Relationship building

Problem solving

Team leadership

Tools

Google Workspace

Job description

Travel: 75%

The Franchise Business Coach supports Area Developers (AD’s) in operational, marketing and financial analysis, as well as providing coaching and support for KidStrong Centers. The Franchise Business Coach supports AD goals and priorities by guiding them through our brand standards and best practices. They assist with an annual business plan, and work throughout the year to reach success. The FBC provides sound marketing and business planning advice through regularly scheduled review calls, triage coaching calls, and on-site visits. Frequent overnight and out of town travel is required to ensure adequate coaching and presence for the designated territory.

Benefits

401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Health insurance
Parental leave
Vision insurance
Dental insurance

Job Title: Franchise Business Coach

Department: Operations

Reports To: Director of Operations

FLSA Status: Exempt

Key Accountabilities

Ensure Center success by establishing relationships and coaching Area Developers to meet and exceed standards
Coach and Support 25-45 KidStrong Centers per year by coaching, utilizing technology and assessments to drive sales, profitability and cash flow
Provide sound marketing and business planning advice through regularly scheduled review calls, triage coaching calls as well as on-site visits
Implement and evaluate compliance with corporate initiatives and brand standards in the franchisee community
Provide guidance, tools and resources to effectively maintain staffing levels for their business
Partner with Training Team to ensure training support and materials are efficient
Provide guidance in the implementation of the business operating software
Develop detailed agendas for site visits to include pre-work and post-visit goals to be documented in the franchise operations software
Attend New Center Openings (NCO’s) to provide support and guidance to ensure smooth operational opening
Conduct in-person site visits with AD partners to include hands-on marketing activities, center performance evaluations, financial performance coaching and compliance related inspections
Work with Finance to assist with collecting any payments and required documentation and certifications owed KidStrong, Inc. by the Area Developer
Consult based performance and challenges gathered through coaching calls visits
This position requires travel throughout the year with multiple overnight stays

Job Requirements

Prior franchise experience required; prior franchisee experience is a plus.
Ability to remain calm under pressure, build relationships and consensus, influence for good, and solve problems
Google Workspace highly preferred
Enthusiasm for travel to support Area Developers, a valid Driver’s License with acceptable driving record, priority will be given to DFW based candidates
Required in office attendance when not traveling
Candidates must have prior experience supporting franchisees in a B2B concept
Must have/develop thorough understanding of managing all aspects of a KidStrong center
Financial Analysis (i.e. balance sheet, income statement analysis, operating ratios)
Sales and Marketing (i.e. Outside sales skills, E-marketing, digital, and database)
Support Site resources (i training, business development, production)
Able to learn systems and train and assist Area Developers as needed

Supervisory Responsibilities

This position has no direct supervisory responsibilities, but will be mentoring so communication and interpersonal skills are important.

Sphere of Interaction

This position will work closely with Area Developers, Operations, Marketing, and various members of the HQ team on a day-to-day basis.

Operations DNA Wheel / Competencies

To Perform This Role Successfully, a Person Must Demonstrate

Data Driven- Keen use of intellect to understand and use metric to produce actions and results. Successfully convey facts, data, and information to ADs and internal teams. Remain curious and ask the right questions with a critical spirit and the conviction that data is vital for better understanding, evaluating, and deciding, impacting the surrounding environment.

Brave- Willing to say hard things for the right reasons. Puts success of the ADs and KidStrong team above personal comfort zone.

Brand Focused- Loyal to KidStrong brand and formula for success. Understands and committed to the KidStrong way. Represents KidStrong and requires ADs and all team members to uphold KidStrong standards and represent KidStrong to the highest quality.

Strategic- Equipped to align people and goals. Capability to build the assessment, planning, and execution phases of Center management and development.

Goal Oriented- Always focused on the end, collaborative goal. Leads by example and shepherds a team to arrive at agreed upon goals.

Excellent Communicator- Builds rapport communicating in writing, verbally, and in person.

Compensation & Benefits

Competitive Salary
Quarterly and Yearly Bonus Opportunities
401k
Unlimited PTO
Company Health, Vision and Dental Insurance contributions

Compensation: $85,000.00 - $95,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People