Framing Associate

Michaels Stores; Chattanooga (TN); On-site; USD 28,000 - 35,000; Part time

Job summary

A leading arts and crafts retailer in Chattanooga, TN, seeks a dedicated team member to enhance customer relationships and manage framing solutions. Responsibilities include assisting customers in finding products, completing framing orders, and maintaining store standards. Candidates should have basic computer skills, measuring abilities, and preferred retail experience. Physical tasks include standing for long periods and lifting heavy items. This role offers part-time hours with flexible scheduling requirements including nights and weekends.

Qualifications

• Basic computer and measuring skills required.
• Ability to operate framing equipment and glass cutter.
• Preferred retail experience and sales skills.

Responsibilities

• Build customer relationships while creating framing solutions.
• Help customers shop and find products.
• Complete framing orders with high quality.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Customer service skills

Tools

Framing equipment

Glass cutter

Job description

Store - CHATTANOOGA-HIXSON, TN

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Other Duties As Assigned

No additional duties specified.

Minimum Type of Experience the job requires

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Preferred Type Of Experience The Job Requires

• Retail experience
• Experience selling products and/or services to customers

Physical Requirements

• Regular bending, lifting, carrying, reaching and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor so we may engage in the interactive process and find a reasonable accommodation

Work Environment

• Public retail store setting; all public areas climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Legal Requirements

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

EEO Statement

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).