Framer

Michaels; Upland (CA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels in Upland, CA is seeking a framing associate to help customers, process framing orders, and maintain store presentation. The role supports store operations, cash handling, and omni-channel processes while delivering friendly service.

The position requires basic computer and measuring skills, the ability to operate framing tools including a glass cutter, and prior retail experience is a plus. Training provided; nights and weekends work may be required.

Qualifications

• Basic computer skills and basic measuring skills required.
• Ability to operate framing equipment and glass cutter.
• Retail experience and customer service experience are preferred.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance.
• Complete framing orders with high quality and on time.
• Deliver friendly customer service and help customers find solutions.
• Operate cash register and cash handling to standards.
• Assist with Omni channel processes and store merchandising.
• Participate in truck unload and stocking within budget.
• Maintain the ready made frame department and other areas.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter operation

Customer service

Omni channel processes

Tools

Framing equipment

Glass cutter

Job description

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Other duties as assigned

Minimum Type of experience the job requires

• basic computer skills and basic measuring skills
• ability to operate the framing equipment and glass cutter

Preferred Type of experience the job requires

• retail experience
• Experience selling products and/or services to customers

Physical Requirements

• regular bending, lifting, carrying, reaching and stretching
• ability to move throughout the store
• ability to remain standing for long periods of time
• lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Total Base Pay Range for this Position:

$17.50 - $20.60This position may be eligible for overtime compensation in accordance with state and local laws.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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