Fragrance & Beauty Advisor - Clearfork

Brobston Group LLC; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group LLC in Fort Worth, TX is seeking a Brand Ambassador to provide exceptional in-store fragrance and beauty service through personalized consultations and demonstrations. You will build long-lasting client relationships and deliver a seamless omni-channel experience while contributing to sales growth and maintaining a professional boutique presentation.

You'll participate in ongoing trainings to apply product knowledge and support team objectives, standing for extended periods and

Qualifications

• Service-oriented with strong listening and communication skills.
• Ability to build rapport and sustain long-term client relationships.
• Artistry skills and beauty experience; foreign language skills a plus.
• Willingness to learn, attend trainings, and apply product knowledge.
• Able to stand for extended periods and lift up to 5 lbs.

Responsibilities

• Provide superior service to every client through a consistent service ritual and personalized consultations.
• Deepen client relationships and loyalty through product knowledge, services, and data capture to recruit and retain clients.
• Achieve sales targets and contribute to business growth using product, services, and client engagement strategies.
• Attend seasonal trainings and utilize learning applications to implement new skills and product knowledge.
• Support an omni-channel approach, resolve client situations following company standards, and coordinate with appropriate teams as needed.
• Maintain a clean, tidy, hygienic, and professional work area and adhere to visual merchandising guidelines.
• Be a full-time front-of-house presence, supporting client sales and delivering elevated client service; ability to lift up to 5 lbs and stand for extended periods.

Skills

Customer service

Communication

Sales

Teamwork

Adaptability

Brand/Beauty experience

Foreign language skills

Job description

Summary

Provide exceptional in-store fragrance and beauty service as a brand ambassador, building strong, long-lasting client relationships through personalized consultations and demonstrations. Deliver a seamless omni-channel client experience while contributing to sales growth and maintaining professional presentation of the boutique. Participate in ongoing training to apply product and service knowledge and support team objectives.

Responsibilities

• Provide superior service to every client through a consistent service ritual and personalized consultations.
• Deepen client relationships and loyalty through product knowledge, services, and data capture to recruit and retain clients.
• Achieve sales targets and contribute to business growth using product, services, and client engagement strategies.
• Attend seasonal trainings and utilize learning applications to implement new skills and product knowledge.
• Support an omni-channel approach, resolve client situations following company standards, and coordinate with appropriate teams as needed.
• Maintain a clean, tidy, hygienic, and professional work area and adhere to visual merchandising guidelines.
• Be a full-time front-of-house presence, supporting client sales and delivering elevated client service; ability to lift up to 5 lbs and stand for extended periods.

Requirements

• Service-oriented with excellent listening and communication skills and a strong passion for beauty and fragrance.
• Ability to build rapport and long-term client relationships; teamwork and adaptability to scheduling changes.
• Artistry skills and direct brand or beauty experience preferred; foreign language skills a plus.
• Willingness to learn, attend trainings, and apply product knowledge to client interactions.
• Physical ability to stand for extended periods and lift up to 5 lbs.