Fragrance Associate - Full Time - Fort Worth

belk; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk in Fort Worth, TX is seeking a Fragrance Advisor to drive sales and deliver outstanding customer experiences. You will build client relationships, present fragrance demonstrations, and offer tailored recommendations across multiple brands.

You will work in an hourly position, collaborating with teammates during evenings, weekends, and holidays as needed, while contributing to promotions and omnichannel customer service.

Qualifications

• Dedication to customer service and achieving store objectives.
• Willingness to learn and grow in fragrance industry.
• Ability to take ownership and support team success.
• Self-directed with minimal supervision in a fast-paced environment.

Responsibilities

• Drive store sales and deliver exceptional service while building client relationships.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Provide tailored product recommendations and clienteling to meet client needs.
• Execute promotions and events to maximize performance.
• Assist customers with omnichannel experience and provide product details.
• Build product knowledge and expertise in fragrance trends.
• Maintain visual merchandising and hygiene standards per directives.
• Foster positive store culture and teamwork.
• Support store operations and other tasks as assigned.
• Assist with store fulfillment and asset protection initiatives.

Skills

Customer service

Ownership

Communication

Tech-savvy

Flexible schedule

Team collaboration

Product knowledge

Tools

Clienteling tools

Windows OS

Job description

The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment. This is an hourly position.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive There may be additional duties, responsibilities, and qualifications for this job.