Director of Strategic Growth - FQHC & Physician Relations

Genesis Orthopedics & Sports Medicine; Chicago (IL); On-site; USD 33,650 - 113,000; Full time

Job summary

Genesis Orthopedics & Sports Medicine is seeking a Director of Strategic Growth to drive their expansion strategy with FQHCs and build sustainable relationships. This role involves face-to-face interactions and in-person meetings across the Chicagoland area, with a focus on healthcare equity and improving access to orthopedic care.

Qualifications

• 5+ years in healthcare business development or provider relations.
• Experience with Federal Qualified Health Centers (FQHCs) preferred.
• Strong organizational and analytical skills required.

Responsibilities

• Design and implement partnership strategy across Chicago.
• Develop relationships with FQHC leadership for integration opportunities.
• Manage a physician liaison team as strategy matures.

Skills

Relationship-building

Communication

Negotiation

Analytical capabilities

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

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About Genesis Orthopedics & Sports Medicine

Genesis Orthopedics & Sports Medicine is a leading orthopedic practice headquartered in Chicago, dedicated to delivering exceptional care with an emphasis on innovation, accessibility, and mission-driven service. Our approach combines clinical excellence with a pioneering administrative model—one that expands access to care for underserved communities, including those on Medicaid or without insurance.

We've been honored to appear on the Inc. 5000 list in 2021, 2022, and 2023, 2024, and 2025 as one of the fastest-growing private companies in the U.S. Our success is powered by a deep commitment to equity in healthcare and a relentless focus on high-quality orthopedic care.

The Opportunity

We are seeking a Director of Strategic Growth - FQHC & Physician Relations to spearhead our expansion strategy—focused on building strong, sustainable partnerships with Federally Qualified Health Centers (FQHCs), referring physicians, and urgent care providers. This role will serve as a key growth engine for Genesis, beginning in Illinois and expanding into other markets over time.

This is a boots-on-the-ground role in its early stages, requiring regular in-person meetings with key stakeholders and clinic leaders across Chicago and nearby regions. The successful candidate will thrive on face-to-face relationship building and be comfortable traveling frequently across the Chicagoland area.

As the strategy matures and growth goals are met, this individual will be responsible for hiring and managing a physician liaison team to support and scale the partnership model further.

Key Responsibilities

FQHC Partnership Strategy & Execution

• Design and implement Genesis' FQHC partnership strategy across Chicago and broader Illinois
• Develop trusted relationships with leadership at FQHCs to identify integration opportunities
• Structure and execute agreements to embed Genesis orthopedic staff within partner sites
• Ensure operational alignment and successful clinical integration post-launch
• Analyze market trends, policy changes, and competitor activity affecting FQHC partnerships
  
  

Physician Liaison & Referring Provider Growth

• Identify and develop referral relationships with community physicians, urgent cares, and other potential partners
• Conduct in-person outreach to provider offices, establishing and growing strong referral pipelines
• Articulate the Genesis value proposition in a clear and compelling way to physician stakeholders
• Collect feedback from providers and help refine our service model based on their input
• Oversee the planning and eventual hiring of a dedicated physician liaison, providing leadership and coaching once onboarded
  
  

Data & Technology Use

• Maintain accurate records of outreach activity, meetings, and results in Salesforce CRM or equivalent platform
• Use digital tools to analyze outreach effectiveness and optimize strategy
• Track referral trends and conversion metrics to measure performance and report outcomes
• Comfortable with typical tech used in physician outreach roles (CRM, calendar scheduling, email marketing tools, etc.)
  
  

Requirements

Qualifications

• Bachelor's degree required
• 5+ years of experience in healthcare business development, FQHC engagement, or provider relations
• Deep understanding of the FQHC ecosystem and value-based care delivery
• Excellent relationship-building, communication, and negotiation skills
• Strong organizational and analytical capabilities, including comfort using CRM tools and performance dashboards
• Highly self-motivated, with an entrepreneurial mindset and results-driven approach
• Must be based in the Chicago area and willing to travel Chicagoland for in-person meetings multiple days to all days per week
  
  

Preferred Qualifications

• Experience working with or within FQHCs
• Knowledge of orthopedic or specialty care services
• Familiarity with the Illinois healthcare market
• Understanding of Medicaid and managed care frameworks
  
  

Benefits

Genesis is an equal opportunity employer and values diversity across our organization.

If you're passionate about expanding access to orthopedic care and want to build a mission-driven growth strategy from the ground up, we'd love to hear from you.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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