FP Movement Stylist

Free People; Mission Viejo (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Employee discounts

PTO

Job summary

Free People in Mission Viejo is seeking a stylist to drive sales through product knowledge and genuine service on the sales floor. You will engage customers with energy, share details about FP Movement events, and support in-store experiences with a wellness-focused mindset.

The role emphasizes teamwork, brand standards, and a proactive approach to creating an omni-channel customer journey. This is a front-line, customer-facing position.

Qualifications

• Experience in customer service.
• Experience being a team player.
• Passion for FP Movement and connection to the local fitness community.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Provide brand‑reflective service and energize the store experience on the sales floor.
• Engage with customers in a personalized, genuine way; connect with wellness and active lifestyle passions.
• Promote FP Movement events and drive engagement in collaboration with partners.
• Utilize store tech to stay informed on events and offers to enhance the customer experience.

Skills

Customer service

Team player

Passion for FP Movement

Job description

Location

This position is located at 555 The Shops at Mission Viejo, Mission Viejo, California, 92691 United States

Role Summary

A Stylist contributes to driving sales through providing product knowledge and genuine service to customers.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle
• Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer

Visual + Business Operations

• Maintains FP Movement's visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for FP Movement and/or connection to the local fitness community
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $16.90 - USD $16.90 /Hr.

Free People Movement Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.