FP Movement Store Manager

Free People; Thousand Oaks (CA); On-site; USD 71,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Job summary

Free People in Thousand Oaks is seeking a Store Manager to lead an Omni-channel retail experience and drive sales while shaping a store culture focused on fitness, wellness, and happiness. The role centers on delivering an engaging customer environment and a strong team spirit.

You will oversee store operations, visual presentation, and events, fostering relationships with customers and the local fitness community to boost engagement and loyalty.

Qualifications

• 2+ years store leadership experience.
• Passion for FP Movement and/or connection to the local fitness community.
• Proven record of hiring and developing great talent.
• Strong understanding of merchant process and how it impacts the business.
• Experience in coaching and conflict resolution.
• Ability to work flexible hours to meet store needs (nights, weekends, holidays).

Responsibilities

• Leads the FP Movement team as a brand ambassador and partners with leadership to create an engaging in-store experience.
• Advocates for technology usage to deliver a seamless Omni-channel retail experience and ensures compelling merchandising.
• Cultivates genuine customer connections through personalized service and product recommendations.
• Collaborates with store and Home Office on fitness events and community engagement.

Skills

Store leadership

Talent development

Coaching

Conflict resolution

Flexible hours

Job description

This position is located at 350 W Hillcrest Dr, Thousand Oaks, California, 91360 United States

Role Summary

The Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while shaping a strong store culture founded on fitness, wellness and happiness.

Role Responsibilities

• Leads the FP Movement team as a brand ambassador that embodies company values.; partners with the leadership team on the creation of an engaging in store experience that appeals to the FP Movement customer through community connection, visual presentation and lifestyle
• Advocates for technology usage and trains the team to transact in the moment to deliver a seamless Omni-channel retail experience; ensures merchandising and display presentations create a compelling atmosphere
• Cultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
• Collaborates with the store team and Home Office on building fitness connections and consistent event programming that is reflective of the interests of the local customer; oversees and contributes to the planning and execution of inspiring events to drive engagement

Leadership + Team Management

• Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
• Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities
• Prioritizes employee development to ensure team expertise on product fit, fabrication and function to inform and inspire the customer; provides employees with timely and specific feedback to create a culture of action and accountability

Visual + Business Operations

• Oversees and contributes to upholding daily operating procedures; responsible for staff scheduling and payroll management
• Collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store’s structure, display, merchandising, and outfitting
• Utilizes Company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community to have a pulse on fitness and wellness trends for event ideas to drive community connection and sales
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

• Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Fosters a culture of communication and teamwork to ensure a balance between customer service, operational tasks, and visual needs; stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team
• Embraces a culture of development and goal setting by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth
• Provides global insight related to the customer experience regarding product, presentation and events and provides feedback to the District Manager; participates within company and district forums through sharing store specific scenarios and ideas

Role Qualifications

• 2+ years store leadership experience
• Passion for FP Movement and/or connection to the local fitness community
• Proven record of hiring and developing great talent
• Strong understanding of merchant process and ways it impacts the business
• Experience in coaching and conflict resolution
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $71,000.00 - USD $72,000.00 /Yr.

Free People Movement Wage Transparency

To view information related to various state-specific wage transparency laws, click here . Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.