FP Movement Brand Ambassador & Team Lead

Free People; Naples (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO (paid time off)

Employee discounts

Retirement savings

Job summary

Free People is seeking a Key Holder at our Naples, FL location to support management in store operations and create an engaging, customer-first environment. You will drive sales, reinforce brand messaging, and help develop the team through example and training.

The role emphasizes teamwork, flexible hours including nights and weekends, and a commitment to exceptional service. Join a brand that blends wellness, fitness, and fashion in a dynamic store setting.

Qualifications

• Passion for FP Movement and/or connection to the local fitness community.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the brand.

Responsibilities

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer
• Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
• Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram
• Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement’s visual and display standards; ensures omni-channel orders are processed timely and accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Skills

Team player

Flexible hours

Customer service

Willingness to learn

Attention to detail

Job description

Free People is seeking a Key Holder at our Naples, FL location to support management in store operations and create an engaging, customer-first environment. You will drive sales, reinforce brand messaging, and help develop the team through example and training.

The role emphasizes teamwork, flexible hours including nights and weekends, and a commitment to exceptional service. Join a brand that blends wellness, fitness, and fashion in a dynamic store setting.