Founding Product Designer

Alpaca Health

New York (NY)

On-site

USD 100,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Meaningful equity

Health benefits

Flexible PTO

Dinner when working late

Job summary

Alpaca Health is seeking a Founding Product Designer based in New York City. You will take ownership of building the parent-facing experience for autism care, transforming workflows for families and clinicians. This role offers the chance to directly impact healthcare, utilizing AI tools for product innovation. Benefits include competitive salary, meaningful equity, health benefits, flexible PTO, and additional perks during late work hours.

Qualifications

Ability to build and ship products, not just define features.
Strong background in designing consumer products.
Passion for improving lives through product innovation.

Responsibilities

Own the 0→1 build of the parent-facing portal.
Design a seamless experience for families navigating care.
Elevate the provider-facing EHR to be intuitive and fast.
Conduct user interviews with parents and staff.
Rapidly prototype and test user flows based on feedback.
Define product requirements and prioritize quickly.
Use AI tools to accelerate development and unlock capabilities.
Build scalable systems including onboarding and operational tooling.
Collaborate cross-functionally to ensure product effectiveness.

Skills

Product-minded and execution-driven

Strong intuition for consumer products

Comfortable in ambiguity

User interview experience

Bias for action

Fluent with modern AI tools

Tools

Prototyping tools

Workflow automation tools

Job description

About Alpaca Health

Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.

We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians.

We’ve raised over $14M in funding from early‑stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long‑term category leadership. More importantly, we’re serving hundreds of patients, while growing 30% MoM.

This role is full‑time. We’re looking for candidates based in NYC or open to relocating who are open to 5 days a week in the office.

Role: Founding Product Designer

As our Founding Product Designer, you’ll take full ownership of the 0→1 build of our parent‑facing experience — turning a fragmented, complex journey into something simple, clear, and trustworthy for families.

At the same time, you’ll lead a design overhaul of our provider‑facing product, transforming a feature‑rich but traditional EHR into a fast, intuitive, consumer‑grade experience clinicians actually enjoy using.

You’ll work across both surfaces to create a cohesive system that balances clinical depth with usability, setting the design foundation for how care is delivered at scale.

What You’ll Do

Own the 0→1 build of our parent‑facing portal — from concept to live product
Design a seamless, consumer‑grade experience for families navigating care (intake, scheduling, communication, payments)
Elevate our provider‑facing EHR to feel intuitive, fast, and delightful — not clunky healthcare software
Conduct user interviews with parents, BCBAs, and staff to deeply understand workflows, pain points, and unmet needs
Rapidly prototype and test user flows; iterate based on real usage and feedback
Define product requirements, prioritize ruthlessly, and ship quickly alongside engineering
Use AI tools (e.g., prototyping, workflow automation, copilots) to accelerate development and unlock new product capabilities
Build systems that scale — not just features — including onboarding flows, engagement loops, and operational tooling
Partner cross‑functionally with ops, clinical, and growth teams to ensure product drives real outcomes (faster start of care, better retention, higher utilization)

Who You Are

You are extremely product‑minded and execution‑driven — you don’t just define features, you build and ship
You have a strong intuition for consumer products and can bring that bar into healthcare
You’re comfortable in ambiguity and energized by 0→1 environments
You talk to users constantly and turn insights into product decisions
You have a bias for action and move fast without sacrificing quality
You are fluent with modern AI tools and use them as a force multiplier in your workflow
You care deeply about building products that actually improve people’s lives, not just internal tools
You operate like an owner and hold a high bar for both yourself and the team