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Phonely, a San Francisco–based enterprise voice AI company, seeks a senior design hire to shape brand, website, and the customer‑facing product all at once.
You should have a portfolio with polished brand and product work, several years of design experience, and a track record building design systems. You’ll partner with engineers to take ideas from concept to shipped outcomes in an AI‑driven product.
This is the first design hire, so the job covers brand, website, and the customer-facing product all at once. A strong candidate has several years of design experience, a portfolio that shows polished brand and product work, and a track record of building design systems. They also work closely with engineers and take projects from first idea to shipped result.
AI tools are part of the daily workflow here, including turning design standards into code and speeding up implementation. The product itself is voice AI, so a big design challenge is making complex call workflows easy for customers to understand and trust. Taste, judgment, and the ability to defend a design choice stay human.
The role offers hands‑on practice using AI coding tools like Claude to apply design rules in real frontend code, plus experience designing screens for voice agents that handle live customer calls. To build this beforehand, try creating a small design system and using an AI assistant to turn it into working components. Studying how phone‑based AI products present call flows and results also helps.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
Enterprise conversational voice AI agents automating business telephony and inbound customer support, per the company.