Founding Deployment Strategist

Sapien; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Sapien is seeking an individual who will bridge the gap between our innovative financial platform and the finance organizations we serve. This role is pivotal for customer success, requiring deep understanding of finance workflows and strong deployment skills.

Ideal candidates have backgrounds in finance or analytics, possess excellent customer-facing skills, and are energized by applying AI to enhance business processes. This position will significantly impact product development and strategic initiatives.

Qualifications

• Experience in banking, PE, or consulting with a focus on analytics.
• Proficient in navigating financial statements and corporate finance.
• Adept at engaging with C-level executives and building trust.

Responsibilities

• Own customer implementations end-to-end.
• Embed with finance teams to learn and transform workflows.
• Work directly with engineering to influence the product roadmap.

Skills

Finance and operating background

Strong customer engagement skills

Systems thinking

AI literacy

High agency

Job description

Sapien Job Opportunity

Sapien is rethinking how finance teams operate in the age of AI. We're building toward an autonomous CFO -- systems that run company financials end-to-end. Our platform analyzes complex financial data in real time to increase decision cadence, prevent costly mistakes, and surface value. Sapien has caught multi-million-dollar errors, saved thousands of jobs, and returned significant dollars to customers' bottom lines.

We partner with traditional businessesmanufacturing, healthcare, restaurants, and large enterprises to deeply understand and automate their financial workflows. We're HQ'd by Madison Square Park in NYC and backed by General Catalyst, Neo, and top operators from Google, OpenAI, Microsoft, Ramp, and Stripe (over $9M raised).

The Role

Every wave of enterprise software created a new kind of operator. On-prem had implementation managers. SaaS had solutions engineers. Agentic AI demands something different: people who don't install software, they deploy intelligence. They rewire how finance teams think, work, and decide.

That's this role. You'll be the bridge between Sapien and the finance orgs we serve, dropping into customer environments, learning their workflows cold, and redesigning them around our agents. But deployment is only half of it. You'll sit at the center of the company: feeding what you learn in the field back to sales, shaping the product roadmap with engineering, and giving the founders ground truth on where the market is going. Part strategist, part operator, part finance translator.

If you've ever watched a finance team grind through a process and thought "there has to be a better way", we built this role for you.

What You'll Own

Customer Deployments

• Own customer implementations end-to-end: scoping, workflow mapping, deployment, training, and optimization. You are the reason a customer succeeds.
• Embed with finance teams (CFOs, FP&A, analysts) to learn how they actually operate, then transform those workflows onto Sapien.
• Build the deployment playbook from zero: repeatable frameworks for onboarding, integrating, and scaling Sapien across organizations.

Cross-Functional Impact & Strategy

• Arm the sales team with what you learn in the field, including real customer pain points, objections, success stories, and the language CFOs actually use, so every deal benefits from every deployment.
• Work directly with engineering to set the product roadmap: translate real finance workflows into product requirements, stress-test new features, and push for what customers actually need.
• Spot patterns across deployments that shape where the product and GTM motion go next.
• Partner with the founders on customer materials, internal strategy, and high-priority initiatives.

What We're Looking For

• Finance and operating background. 26 years in banking, PE, consulting, or a similarly analytical role. You know your way around financial statements, operating metrics, and corporate finance.
• Strong in front of customers. You can hold a room with a CFO. You listen more than you talk, build trust quickly, and turn vague concerns into concrete next steps.
• You build systems, not just deliverables. When you solve a problem, you make sure it stays solved. You leave behind processes, not just outputs.
• AI-native. You use AI tools every day. You pick up new tech faster than anyone around you and you can't help but show others how to use it too.
• High agency. You don't wait for a brief. You figure out what needs to happen and you go do it, with attention to detail that holds up under scrutiny.

How You Work (Values We Care About)

• AI-native. You're energized by applying AI to transform how businesses run.
• Ambiguity-shaping. You turn nebulous problems into a first pass and drive to resolution.
• Extreme ownership. You identify what's nextand do it. If you say it, it gets done.
• Speed & hustle. You bias to action and move with urgency without sacrificing quality.