Foster Care Clerk

Bethany Christian Services; Southfield (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with match

Paid holidays

PTO

Parental leave

Education reimbursement

Wellness program

Disability & life insurance

Job summary

Bethany Christian Services in Southfield, MI, seeks a Foster Care Clerk to support the foster care team with case documentation, records in SACWIS and Extended Reach, and essential administrative tasks. This role requires a Bachelor’s degree, at least two years in child welfare, strong communication, confidentiality, and proficiency with Microsoft Office.

Candidates in Southfield preferred; others in MI encouraged to apply.

Qualifications

• Bachelor’s level degree in Social Work or related Human Service field from an accredited college.
• At least two (2) years of prior experience working in child welfare capacity.
• Candidates based in Southfield, MI preferred; Flint, MI or East Lansing, MI also encouraged.
• Proficient in Microsoft Office products.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage.

Responsibilities

• Provide administrative support to the foster care team with gathering, processing, filing, and maintaining client and case documentation.
• Maintain accurate records in SACWIS and Extended Reach, including entering new cases and placements, updating worker assignments, uploading required forms, and closing cases.
• Complete timely case notes, documentation, action summaries, and other required records in accordance with agency, state, and program guidelines.
• Assist Case Managers with essential paperwork, documentation, client follow-up, and case-related administrative tasks.
• Communicate professionally with schools, service providers, and other community partners to obtain information and case updates.
• Manage and maintain the Parenting Time calendar, enter parenting time documentation, support parenting time specialists, and assist with mileage tracking.
• Coordinate drug screening processes, including delivering screenings for testing, monitoring testing portals, and documenting and uploading results.
• Draft, prepare, distribute, and maintain correspondence, reports, school notification letters, ICWA forms, placement documents, administrative memos, meeting notes, and other program-related communications.
• Support foster care financial processes, including service authorizations, case services, administrative placement memos, bed hold documentation, and related tracking and reporting functions.
• Run reports, complete audits and monitor records to ensure documentation is complete, accurate, and compliant with agency and regulatory requirements.
• Create, maintain, organize, close, and archive electronic and paper case files, including preparing records for storage or submission to external agencies in accordance with established timelines.
• Coordinate projects and meet program objectives.
• Attend required meetings, trainings, and Bethany-sponsored events as assigned.
• Provide general administrative and program support based on evolving departmental needs and priorities.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Confidentiality

Time management

Microsoft Office

Independent work

Adaptability

Attention to detail

Education

Bachelor’s degree in Social Work or related Human Service field

Tools

Microsoft Office Suite

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Foster Care Clerk, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Provide administrative support to the foster care team by gathering, processing, filing, and maintaining client and case documentation.
• Maintain accurate records in SACWIS and Extended Reach, including entering new cases and placements, updating worker assignments, uploading required forms, and closing cases.
• Complete timely case notes, documentation, action summaries, and other required records in accordance with agency, state, and program guidelines.
• Assist Case Managers with essential paperwork, documentation, client follow-up, and case-related administrative tasks.
• Communicate professionally with schools, service providers, and other community partners to obtain information and case updates.
• Manage and maintain the Parenting Time calendar, enter parenting time documentation, support parenting time specialists, and assist with mileage tracking.
• Coordinate drug screening processes, including delivering screenings for testing, monitoring testing portals, and documenting and uploading results.
• Draft, prepare, distribute, and maintain correspondence, reports, school notification letters, ICWA forms, placement documents, administrative memos, meeting notes, and other program-related communications.
• Support foster care financial processes, including service authorizations, case services, administrative placement memos, bed hold documentation, and related tracking and reporting functions.
• Run reports, complete audits and monitor records to ensure documentation is complete, accurate, and compliant with agency and regulatory requirements.
• Create, maintain, organize, close, and archive electronic and paper case files, including preparing records for storage or submission to external agencies in accordance with established timelines.
• Coordinate projects and meet program objectives.
• Attend required meetings, trainings, and Bethany-sponsored events as assigned.
• Provide general administrative and program support based on evolving departmental needs and priorities.
• Perform other duties as assigned.

What Will Make You Successful

• Bachelor’s level degree in Social Work or related Human Service field of study from an accredited college;
• At least two (2) years of prior experience working in child welfare capacity strongly preferred;
• Candidates based in Southfield, MI are preferred; however, qualified candidates located in Flint, MI or East Lansing, MI are encouraged to apply.
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Must be reliable with time sensitive deadlines and tasks;
• Proficient in Microsoft Office products;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance(medical,dental,andvision)
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employerpaidlong-termdisabilityandgroup termlifeinsurance