Forward Deployment Engineer

CruxOCM; United States; Remoto; USD 128.000 - 167.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote-first work environment

Competitive compensation

Professional development

Equity

Descrizione del lavoro

CruxOCM is seeking an experienced Forward Deployed Engineer to bridge customers and product teams, delivering value within complex OT environments.

You will design integrations, deploy in live process control settings, and translate field feedback into product improvements, with a remote-first, equity-aware culture.

Competenze

• Bachelor’s degree in Computer Science, Software Engineering, Electrical/Controls Engineering (or equivalent)
• Experience deploying and supporting complex software in mission-critical environments
• Scripting or programming experience (Python, PowerShell, or similar)
• Windows Server setup and administration knowledge
• Familiarity with SQL and time-series databases
• Ability to translate operational feedback into software changes
• Experience writing technical specs and reports

Mansioni

• Deploy, integrate, and operate our software in live process control environments until production use
• Write and ship integrations, data flows, and state machine logic for site-specific systems
• Commission, test, and validate solutions; diagnose issues at software-data-control boundary
• Own technical outcomes beyond go-live and feed learnings back to engineering/product
• Coordinate third-party commissioning and installation personnel when needed
• Work with operators to define success and demonstrate operational value
• Apply pipeline operations knowledge to scope and build solutions
• Use Windows, OPC server, and HMI in SCADA contexts during deployment

Conoscenze

Field deployment

Scripting

Industrial software

Windows admin

SCADA experience

OPC-UA / Modbus

Communication

Analytical thinking

Formazione

Bachelor's degree in CS/Engineering

Strumenti

Python

PowerShell

SQL

Windows Server

Descrizione del lavoro

About CruxOCM

CruxOCM is THE go-to automation company for heavy industry. We’re backed by venture capital and are shaking
things up in the energy sector.
Control room operators deserve the best tools to do their jobs safely and efficiently. And let’s not forget about
minimizing environmental impact and maximizing revenue! If pilots have autopilot software, why can’t control
room operators have something similar?

About the Role

We are seeking an experienced Forward Deployed Engineer to join our team. This role serves as the technicalbridge between our customers and product teams, ensuring our software delivers value within complexoperational technology (OT) environments.

Leverage field commissioning expertise to drive core engineering decisions. You will work with customers to designcustom integrations and complex workflow logic beyond standard playbooks, continuously returning operationalfeedback to the product team to accelerate scaling.

We are looking for someone interested in applying their commissioning knowledge in new ways: combining provenfield techniques with software, data, and adjacent technologies to deliver industry-changing products in a fast-growing technology start-up.

Reporting to the Forward Deployment Engineering Manager, the Forward Deployed Engineer will collaborate withproduct, engineering, and sales to align on the customer’s real operational problem, the product roadmap, and thedeployment strategy. This role is a unique opportunity to blend deep technical ownership with customer-facingjudgment - owning the outcome in the field and helping turn that outcome into product.

Job Responsibilities

• Work closely with internal teams and customers to deploy, integrate, and operate our software in live
  process control environments until it is in production use
• Write, configure, and ship the integrations, data flows, and state machine logic required to make the
  product work against site-specific systems, constraints, and operating practices
• Commission, test, and validate solutions in customer environments; diagnose issues at the software, data,and control-system boundary and drive them to resolution
• Own technical outcomes for the, not just the go-live phase, and feed field learnings, reusable connectors,and product gaps back to engineering and product
• Coordinate third-party commissioning and installation personnel where needed, while remaining
  accountable for the technical result
• Work with operators and stakeholders to define success, demonstrate operational value, and captureevidence of adoption and customer outcomes
• Apply knowledge of pipeline operations, hydraulic modeling/simulation, and management of change toscope and build solutions that fit real operating processes
• Apply Windows server setup and configuration, OPC server setup and configuration, and HMI design in SCADA environments as part of building and commissioning working systems

• Travel national and internationally up to 10%*

Requirements + Soft Skills

• Bachelor’s degree or Technology Diploma in Computer Science, Software Engineering, Electrical
  Engineering, Computer Engineering, or Controls Engineering (or equivalent experience)
• Extensive experience deploying and supporting complex software in mission-critical environments
• Scripting or programming experience (Python, PowerShell, or similar)
• Working knowledge of Windows Server and network administration
• Familiarity with SQL, relational databases, and time series databases
• The ability to translate operational feedback into concrete changes in software logic
• Experience writing specification documents and technical reports

Prior experience or knowledge of the following is considered an asset:

• Experience leveraging AI-assisted development tools (e.g. Cursor, Claude, GitHub Copilot)
• Understanding of industrial communication protocols: OPC-UA, OPC-DA, MQTT, Modbus, or similar
• Hands-on SCADA experience (e.g. AVEVA Enterprise SCADA, Inductive Automation Ignition)
• Pipeline operations knowledge (e.g. hydraulics, control logic)
• Experience with hydraulic modelling / simulators e.g. DNV Synergi Pipeline Simulator (SPS)

Soft Skills

• Autonomous Drive & Initiative: Self-motivated, adaptable, and focused on continuous improvement withminimal supervision
• Time Management & Reliability: Strong ability to prioritize tasks, make sound decisions, and consistentlymeet deadlines
• Clear Communication & Collaboration: Excellent written and verbal communication skills, with the
  ability to review team members’ work and provide constructive feedback
• Analytical Problem-Solving: Sharp troubleshooting capabilities paired with responsible, detail-orientedwork habit

What we Offer

• Competitive compensation package, including equity
• Comprehensive health benefits
• Remote-first work environment
• Flexible work arrangements
• Professional development opportunities
• Growth-mindset culture
• A diverse and inclusive environment

Equal Opportunity Statement

CruxOCM is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusiveenvironment for all employees. We are happy to accommodate any accessibility needs you may have.

$128,000 - $167,000 a year