Forward Deployment Engineer

SambaNova Systems; United States; On-site; USD 138,000 - 170,000; Full time

Benefits offered by this job

Health insurance

HSA with employer contribution

Gympass+ access

Headspace subscription

Employee Assistance Program

Job summary

SambaNova Systems is hiring a Forward Deployed Engineer to embed with enterprise customers, designing and deploying production GenAI applications on the SambaNova SN40L platform and SambaStack portfolio.

You will architect LLM-powered workflows, optimize inference performance, and serve as the customer’s tech advocate to product and engineering teams. Travel up to 50% may be required.

Qualifications

• 5+ years hands-on engineering experience shipping production AI/ML systems.
• Experience in GenAI app development: LLM orchestration, RAG, agentic workflows.

Responsibilities

• Embed with enterprise customers to design and deploy GenAI apps on SambaNova platform.
• Architect and implement LLM-powered workflows tailored to customer data.
• Optimize inference performance on SambaNova hardware and benchmark against requirements.
• Troubleshoot production issues end-to-end across model, software and hardware.

Skills

Python programming

ML system design

Performance benchmarking

Customer engagement

Education

Bachelor or higher in CS/EE/Math/Physics

Tools

LangChain

LlamaIndex

DSPy

Docker

Kubernetes

CUDA

Job description

The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale.

SambaNova Suite™ is the first full‑stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on‑premises or in the cloud, combined with state‑of‑the‑art open‑source models that can be easily and securely fine‑tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets.

About SambaNova

Join the company that is building the future of AI computing. SambaNova is disrupting the AI and high‑performance computing space with an integrated hardware and software platform.

Our SambaStack inference serving platform is pushing the boundaries of inference serving for generative AI and large language models. We are a team of passionate innovators tackling some of the world’s most challenging computational problems. We help enterprises and service providers host their own AI inference platforms, powered by our state‑of‑the‑art RDU (Reconfigurable Dataflow Unit) hardware architecture. Our cloud‑agnostic, enterprise‑grade inference serving platform enables seamless deployment, management, and scaling of foundation model workloads at production scale.

SambaNova is hiring a Forward Deployed Engineer (FDE) for our SambaStack based product portfolio in our Customer Success Organization.

Responsibilities

• Embed directly with strategic enterprise customers to design, build, and deploy production GenAI applications on SambaNova's SN40L platform and SambaStack based product portfolio
• Architect and implement LLM‑powered workflows—including RAG pipelines, multi‑agent systems, fine‑tuning workflows, and coding solutions—tailored to each customer's data, infrastructure, and business goals.
• Optimize AI inference performance on SambaNova hardware; benchmark model throughput, latency, and accuracy against customer requirements and competitor baselines.
• Troubleshoot and resolve production issues end‑to‑end across model, software, and hardware layers—acting as the first and last line of technical escalation in the field.
• Translate customer needs into clear product requirements and engineering feedback; serve as the primary voice of field reality to SambaNova's Product and Engineering teams.
• Partner with Account Executives and Solutions Engineers to shape technical sales strategy, scope engagements, and demonstrate platform differentiation during evaluations and proof‑of‑concepts.
• Develop reusable accelerators, reference architectures, and internal playbooks that scale learnings from one deployment to many.
• Present technical findings, architecture decisions, and roadmap input at customer executive briefings and internal forums; represent SambaNova at industry conferences and events.

Qualifications

• 5+ years of hands‑on engineering experience, with a strong record of shipping production AI/ML systems.
• Deep expertise in GenAI application development: LLM orchestration, RAG, agentic frameworks (LangChain, LlamaIndex, DSPy), prompt engineering, and evaluation pipelines.
• Strong foundations in ML fundamentals—model training, fine‑tuning, inference optimization, quantization, and performance benchmarking.
• Proficiency in Python (required); working knowledge of C++ or CUDA is a strong plus for hardware‑layer debugging.
• Experience deploying AI workloads on cloud infrastructure (AWS, Azure, GCP) and familiarity with containerization, orchestration (Kubernetes, Docker), and MLOps tooling.
• Comfortable engaging directly with customers: able to run technical discovery, set expectations, push back constructively, and present to executive and practitioner audiences alike.
• Bachelor's or graduate degree in Computer Science, Electrical Engineering, Mathematics, Physics, or equivalent practical experience.
• Willingness to travel up to 50% to customer sites—flexible based on engagement needs.

Bonus qualifications

• Experience with AI accelerators or custom silicon (TPUs, etc.)
• CUDA / low‑level GPU programming
• Familiarity with VLLM / SGLang
• Enterprise AI deployments in regulated industries

Base Salary Range: $138,000 — $170,000 USD

Benefits Summary

SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance and 77% premium coverage for dependents, and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well‑being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and more.

EEO Policy

SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.