Forward Deployed Engineer - Software Engineer - North America

ElevenLabs; City of Syracuse (NY); Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Annual discretionary stipend for professional development

Monthly coworking stipend

Annual company offsite

Social travel

Annual offsite

Coworking stipend

Job summary

A cutting-edge audio AI firm is looking for an innovative problem-solver to take ownership of high-impact projects. In this role, you'll collaborate with strategic partners, utilizing your technical skills to deliver solutions that push the boundaries of what's possible. Ideal candidates will have experience working closely with customers, alongside strong proficiency in Python and excellent communication skills. This role is fully remote, allowing you to work from anywhere while making a significant impact in the field of audio AI.

Qualifications

• Experience with customer interaction, including in student clubs or technical projects.
• Strong software development knowledge, particularly in architecture and API integration.
• Ability to summarize complex technical concepts effectively.

Responsibilities

• Take ownership of major project executions for strategic partners.
• Collaborate with customer engineering and executive teams.
• Use coding skills to innovate and solve complex customer problems.

Skills

Experience working with customers

Proficiency in Python

Excellent communication skills

Problem-solving skills

Job description

About ElevenLabs

ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education. We launched in January 2023 with the first AI model to cross the threshold of human-like speech. By September 2025, we surpassed $200 million ARR and achieved a valuation of over $6.6 billion. Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound. Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models. We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: Opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: A dynamic team with opportunities to drive impact beyond your immediate role.
• Learning & development: Annual discretionary stipend for professional development.
• Social travel: Annual discretionary stipend to meet up with colleagues.
• Annual company offsite: The entire team is brought together in a new location each year.
• Coworking: Monthly coworking stipend if you’re not located near a main hub.

This role is remote and can be executed globally.

About The Role

You’ll use your creativity, problem-solving, and technical expertise to design tailored solutions that make a real impact. Embedded with our most strategic customers, you’ll get a front-row seat to high-stakes projects. You’ll take full ownership of complex, high-impact challenges—helping clients achieve their goals and push the limits of what’s possible.

What You Will Do

• Take full ownership of end-to-end execution of major projects for our most strategic partners, delivering high-impact solutions.
• Collaborate daily with our customer’s engineers and executives teams to ensure the best use of ElevenLabs’ technologies.
• Drive real innovation by using your coding and technical skills to solve complex problems, making a real difference for our customers.

Requirements

• Experience working with customers. It’s okay if you worked with customers in student clubs or side projects, as long as you’re interested in working closely with them on a technical capacity.
• Proficiency in Python and strong software development knowledge, including software architecture and APIs integration.
• Excellent communication and problem-solving skills, with the ability to summarize complex technical knowledge and pursue optimal solutions.