Forward Deployed Engineer, Growth

WithCoverage; New York (NY); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Equity included

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Flexible time off

Sick leave

Holidays

In-office environment

Collaborative culture

Job summary

WithCoverage, based in New York, seeks a customer-facing engineer for its Growth team to build AI-powered tools and workflows. You will partner with Product, own engineering delivery, and deliver reliable solutions while engaging directly with prospective customers to demonstrate practical AI applications.

You will collaborate closely with Sales and Product, contribute technically in prospect conversations, and help translate customer needs into working prototypes that showcase our AI-enabled

Qualifications

• 4+ years of technical experience in engineering or a related field.
• Experience building AI-powered tools and workflows.
• Ability to explain how LLMs work to non-technical stakeholders.
• Strong client-facing instincts and ability to guide customers.

Responsibilities

• Own engineering execution from product to deployment on defined projects.
• Build AI-powered tools, scripts, and integrations; ensure reliability and maintainability.
• Connect LLMs, APIs, and data to solve real workflow problems.
• Join prospect conversations to answer technical questions and demonstrate applications of AI.
• Explain concepts to nontechnical operators and provide practical guidance.
• Document work and communicate tradeoffs to Product and Core Engineering.

Skills

AI/ML experience

Client-facing

LLM knowledge

Engineering execution

Communication skills

Team collaboration

Job description

WithCoverage

WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy.

We partner with hundreds of high-growth, category-defining companies, including GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next-generation defense contractors. They operate in complex risk environments and need a partner that can move at their speed.

New York, NY

About WithCoverage

WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy.

We partner with hundreds of high-growth, category-defining companies, including GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next-generation defense contractors. They operate in complex risk environments and need a partner that can move at their speed.

Instead of a fragmented, manual brokerage stack, we have built a new category: elite risk advisors operating on top of proprietary technology. Our in‑house Agency Management System gives our team and AI agents full visibility into policies, exposures, claims, billing, and commissions. This platform enables deep automation, better decisions, and a fundamentally higher standard of service.

WithCoverage was founded by JD Ross (co‑founder of Opendoor) and Max Brenner (Bain, Compound). We have raised over $50M from leading investors including Sequoia, 8VC, Khosla Ventures and Crystal Venture Partners.

Our ambition is not to build a better brokerage. It is to redefine how risk is managed across the economy.

Why Join Us

• Grow Faster – We're scaling quickly, giving you real opportunities to lead, shape strategy, and accelerate your career.
• Work That Matters – We protect the world's most innovative brands: consumer icons, hospitality leaders, next‑gen defense contractors, and US manufacturers.
• Redefine an Industry – Insurance is one of the largest, slowest‑moving markets. We rewrite the playbook with proprietary technology, automation, and AI.
• Financial Rewards – We hire the best and invest in you. Competitive comp, meaningful equity, and excellent benefits. We believe strongly in internal promotion and lay out a plan for everyone's career growth.

Location

In‑office, NYC HQ. This role works daily across Marketing, Sales, Revenue Ops, and client‑facing executives, so we've built it to be in‑person.

About The Role

We’re looking for a customer‑facing engineer to build AI-powered tools and workflows on WithCoverage’s Growth team and help prospective customers put AI to work in their businesses.

You’ll partner closely with Product, which will define and scope much of the work, and own the engineering execution: writing code, connecting systems, testing behavior, and getting working tools into people’s hands. You should be comfortable taking a defined problem and independently making the technical decisions needed to build a practical, reliable solution.

You’ll also be a technical resource our Growth and Sales teams can bring directly into prospect conversations. As an AI‑native insurance brokerage, we can offer operators something valuable: access to an engineer who can answer their questions, demonstrate useful approaches, and help them apply AI to their own workflows.

Hands‑on building and prospect conversations are both substantial parts of the job. We’re looking for someone who enjoys writing software and can bring that same confidence and clarity to a room of nontechnical operators.

What You’ll Do

• Own engineering execution. Partner with Product on defined projects and take responsibility for implementation. Build AI-powered tools, applications, scripts, and integrations; make technical decisions; and own debugging, testing, deployment, and iteration.
• Build AI workflows that work in practice. Connect LLMs, APIs, and business data to solve concrete workflow problems. Evaluate outputs against real examples, handle errors and edge cases, and improve reliability as people use what you build.
• Help Sales secure the next call. Join prospect conversations and email threads to answer technical questions, work through specific problems, and demonstrate useful applications of AI. Help Sales turn that value into a concrete next step: a working session, a tailored demonstration, or a deeper conversation about WithCoverage.
• Teach in plain language. Give nontechnical operators practical advice they can apply to their businesses. Walk them through tools, demonstrate approaches using relevant examples, and help them understand how to use AI effectively and check its work.
• Be the technical expert on the call, and build after it. Understand enough of a prospect’s workflow to give sound technical guidance. When follow‑up calls for a working example, build a prototype, script, or lightweight tool using relevant sample data and documents.
• Keep the work useful and maintainable. Document what you build, reuse components where it makes sense, and communicate technical constraints and implementation tradeoffs to Product and Core Engineering.

Who You Are

• 4+ years of technical experience, ideally including time in an AI or analytics practice at a consulting firm (QuantumBlack, BCG X, Bain Vector, Accenture, or similar) or in a forward‑deployed / solutions engineering role
• You’ve built AI‑powered things that real people used. Prompt engineering, retrieval, agents, evals. It doesn’t need to have been at a massive scale, but it needs to have been real.
• You can explain how an LLM works to someone who has never written code, and they leave feeling capable rather than lectured to. This is the single most important qualification.
• Genuinely strong client instincts. You can read a room, handle a skeptical executive, tell someone their idea won’t work without losing them, and know when to stop talking.
• You want to be on calls and in rooms. This is a people‑facing job that happens to require an engineer, and roughly half your week looks like that.

For candidates based in the United States, the expected base pay range for this position at the start of employment is $140,000 – $170,000/year + equity on top of it. Actual compensation will vary based on individual factors, including market location, relevant experience, and role scope. In addition to base salary, this role is eligible for variable compensation tied to performance or quota attainment, where applicable. WithCoverage’s Total Rewards package for full‑time employees also includes equity participation and comprehensive benefits. If you’re excited about the role but your compensation expectations are outside this range, we’d still love to hear from you; final offers reflect experience, scope, and leveling.

What We Offer

• Competitive compensation that includes equity
• Comprehensive benefit plans for medical, dental, vision, life, and disability
• Pre‑tax accounts (FSA, HSAs, dependent care FSAs, commuter savings)
• Human Interest: 401(k) provider
• Time Off: Flexible time off, sick leave, family and medical leave, and major national holidays
• A curated in‑office employee experience, designed to foster community, team connections, and innovation
• Collaborative, transparent, and fun culture