Forward Deployed Engineer (GenAI)

Scale AI; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health & Wellbeing

Career growth stipend

Community events

Parental support

Job summary

Scale AI is seeking a Forward Deployed Engineer to build critical data infrastructure powering top AI models. You will interact with enterprise customers and government agencies, designing end-to-end data solutions and driving rapid experimentation.

You’ll work across the stack from front-end interfaces to back-end systems, collaborating with leading AI researchers to shape product direction in a fast-paced, hybrid environment in New York or San Francisco.

Qualifications

• At least 2 years of relevant experience preferred.

Responsibilities

• Design, build, and deploy features across the entire stack from front-end to back-end systems.
• Work directly with enterprise customers to understand their data needs and translate them into scalable solutions.
• Lead rapid experiments and iterate quickly to meet customer requirements and drive product improvements.
• Collaborate with leading AI researchers and model-building organizations to influence product roadmap.

Skills

Coding abilities

Distributed systems

Large-scale data processing

Cloud infrastructure

Machine learning concepts

Enterprise customers

Generative AI

Communication skills

Job description

• Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment
• The data we produce is some of the most critical work for how humanity will interact with AI
• Generating high-quality data is the core problem our business solves
• We aim to make producing and delivering high-quality data seamless and efficient for operators and customers
• Our Team is building customer and operator-specific infrastructure to provide high-quality data with low turnaround time
• You’ll be exposed to the cutting edge of the Generative AI industry while directly interfacing with the leading model-building organizations in the space, including the top AI research labs and government agencies
• Join us in shaping the future of Artificial General Intelligence
• As a Forward Deployed Engineer, you’ll be at the forefront of providing the critical data infrastructure that powers the most advanced AI models, directly influencing how humanity interacts with AI
• You will work with the world’s leading AI companies and government agencies to solve their most complex AI data-related problems
• Drive Impact: Directly contribute to the advancement of AI by delivering critical data solutions for leading AI innovators and government agencies
• Customer Collaboration: Interact daily with our technical customers, understanding their unique challenges and translating them into impactful solutions
• End-to-End Development: Design, build, and deploy features across the entire stack, from front-end interfaces to back-end systems and infrastructure
• Rapid Experimentation: Deliver high-quality experiments quickly, iterating quickly to meet customer needs and drive innovation
• Strategic Influence: Play a key role in shaping our engineering culture, values, and processes, contributing to the growth of our team and the evolution of our product
• Diverse Projects: Engage in a dynamic mix of designing and deploying cutting-edge data solutions, collaborating with leading AI researchers, and directly influencing the product roadmap. You’ll work on everything from large-scale system architecture to customer-facing front-end application design
• Leadership Growth: This role offers a unique opportunity to lead critical projects, shape our engineering culture, and accelerate your career growth in the rapidly evolving field of Generative AI. You’ll be positioned to become a future leader in a company defining the next era of technology

Benefits

• Health & Wellbeing: Our holistic approach to supporting Scaliens includes comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you’ll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe.
• Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
• Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
• Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.

• At least 2 years of relevant experience is preferred
• Excited to join a dynamic, hybrid team in either San Francisco or New York City
• Proven track record of shipping high-quality products and features at scale
• Strong coding abilities and the ability to effectively communicate complex technical concepts to both technical and non-technical audiences
• Ability to adapt quickly to the ever-changing world of generative AI
• Strong problem-solving skills and the ability to work independently or as part of a collaborative team
• Desire to thrive in a fast-paced, dynamic environment
• Ability to turn business and product ideas into engineering solutions
• Experience with large-scale data processing and distributed systems
• Familiarity with machine learning and AI concepts
• Experience working directly with enterprise customers
• Experience with cloud-based infrastructure