Forward Deployed Engineer, AI Solutions

Bask Health; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

Bask Health seeks a Forward Deployed Engineer, AI Solutions to design, build, and implement AI-powered features across the platform. You will combine hands-on software engineering with practical AI development, collaborating with engineering, product, and operations to apply LLMs, automation, and integrations.

You will build AI-enabled services, integrate external AI offerings, develop APIs, and ensure reliable, secure, and maintainable software.

Qualifications

• 3+ years of professional software engineering or related hands-on technical role.
• Strong programming with JavaScript or TypeScript.
• Experience building backend apps, APIs, or services with Node.js.
• Hands-on experience integrating large language models or AI APIs.
• Familiarity with practical LLM development and prompt design.
• Experience building integrations between software systems and third-party services.
• Strong understanding of REST APIs, webhooks, and integration patterns.
• Experience developing and maintaining production software.
• Familiarity with structured data handling and validation.
• Experience with SQL databases and relational data.
• Understanding asynchronous programming and client-server communication.
• Ability to translate technical and business requirements into working software.
• Experience debugging and troubleshooting application/integration issues.
• Knowledge of authentication, authorization, and secure API integrations.
• Familiarity with cloud infrastructure and modern deployment practices.
• Experience with Git and collaborative workflows.
• Familiarity with automated testing and software quality practices.
• Ability to evaluate technical approaches and select practical options.
• Experience collaborating with product managers, engineers, and stakeholders.
• Willingness to learn AI tools and services.
• Own features from development through deployment and maintenance.
• Comfort working in a fast-moving, remote engineering environment.

Responsibilities

• Build and deploy AI-powered applications and features across Bask Health's platform.
• Integrate large language models and external AI services into existing software systems.
• Develop backend services, APIs, and application functionality.
• Collaborate with product and engineering teams to identify practical AI solutions.
• Translate business requirements into technical implementation plans.
• Build integrations connecting AI services with platform APIs, databases, and external tools.
• Develop AI-assisted workflows that simplify tasks.
• Implement structured AI responses, function calling, and tool integrations.
• Create reusable components and services for AI-powered functionality.
• Support AI feature implementation in merchant-facing and internal apps.
• Work with SQL databases to support AI-driven workflows.
• Integrate third-party services via REST APIs and webhooks.
• Develop validation, error handling, and fallback behavior for AI features.
• Test AI integrations to identify inconsistencies and failure modes.
• Monitor AI application performance and reliability.
• Troubleshoot AI service integration issues.
• Collaborate with backend/frontend engineers to integrate AI features.
• Develop internal tools to improve operational efficiency.
• Document AI integration patterns and decisions.
• Improve prompt design and AI behavior.
• Scale AI features for reuse and maintainability.
• Participate in code reviews and engineering best practices.
• Maintain security and data handling standards.

Skills

LLM integration

AI APIs

JavaScript/TypeScript

Node.js

REST APIs

Webhooks

SQL databases

Cloud infrastructure

Async programming

Troubleshooting

Software maintenance

Prompts design

Git workflows

Tools

Node.js

TypeScript

React

Next.js

Prisma/Drizzle ORM

Job description

About Bask Health

Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.

Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.

We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.

Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

About the Role

We're looking for a Forward Deployed Engineer, AI Solutions to help design, build, and implement AI-powered features and technical solutions across Bask Health's platform.

In this role, you'll combine hands-on software engineering with practical AI development. You'll work closely with engineering, product, and operational teams to identify problems that can be solved using large language models, automation, and modern software integrations.

You'll build applications and services that connect AI capabilities with existing platform functionality, internal tools, and business workflows. Your work may involve developing AI-assisted features, integrating external AI services, building APIs, and improving how information moves between different systems.

This is an implementation-focused engineering position rather than a machine learning research role. You'll use existing AI models and services to build useful, production-ready software while maintaining strong standards for reliability, security, and maintainability.

You'll also collaborate with stakeholders to understand technical requirements, troubleshoot integration challenges, and improve AI-powered workflows based on real-world usage.

We're looking for someone who enjoys experimenting with new technologies, understands strong software engineering fundamentals, and can turn practical AI ideas into reliable working applications.

What You'll Do

• Build and deploy AI-powered applications and features across Bask Health's platform.
• Integrate large language models and external AI services into existing software systems.
• Develop backend services, APIs, and application functionality using TypeScript, Node.js, or comparable technologies.
• Work with product and engineering teams to identify opportunities for practical AI solutions.
• Translate business requirements into technical implementation plans.
• Build integrations connecting AI services with platform APIs, databases, and external tools.
• Develop AI-assisted workflows that simplify repetitive or complex tasks.
• Implement structured AI responses, function calling, and tool integrations.
• Build application logic that combines AI capabilities with deterministic business rules.
• Develop reusable components and services for AI-powered functionality.
• Support the implementation of AI features within merchant-facing and internal applications.
• Work with SQL databases and application data to support AI-driven workflows.
• Integrate third-party services using REST APIs, webhooks, and other integration patterns.
• Develop validation, error handling, and fallback behavior for AI-powered features.
• Test AI integrations to identify inconsistent outputs and potential failure scenarios.
• Help monitor AI application performance, reliability, and response times.
• Investigate and troubleshoot issues involving AI services, APIs, and connected systems.
• Collaborate with backend and frontend engineers to integrate AI features into existing products.
• Build internal tools that improve operational efficiency and reduce manual work.
• Help document AI integration patterns, technical decisions, and implementation requirements.
• Support improvements to prompt design and AI application behavior.
• Identify opportunities to make AI-powered features more reusable and maintainable.
• Participate in code reviews and contribute to engineering best practices.
• Maintain appropriate standards for application security and sensitive data handling.
• Collaborate with stakeholders to evaluate AI feature performance and usability.
• Use AI-assisted development tools to improve engineering productivity.
• Take ownership of assigned AI implementation projects from development through deployment and maintenance.

• 3+ years of professional experience in software engineering, forward deployed engineering, solutions engineering, or a comparable hands-on technical role.
• Strong programming experience with JavaScript or TypeScript.
• Experience developing backend applications, APIs, or services using Node.js or comparable technologies.
• Hands-on experience integrating large language models or AI APIs into software applications.
• Familiarity with practical LLM application development and prompt design.
• Experience building integrations between software systems and third-party services.
• Strong understanding of REST APIs, webhooks, and common integration patterns.
• Experience developing and maintaining production software.
• Familiarity with structured data handling and application-level validation.
• Experience working with SQL databases and relational data.
• Understanding of asynchronous programming and client-server communication.
• Ability to translate technical and business requirements into working software.
• Experience debugging and troubleshooting application and integration issues.
• Familiarity with error handling, logging, and reliable application behavior.
• Understanding of authentication, authorization, and secure API integrations.
• Familiarity with cloud infrastructure and modern deployment practices.
• Experience working with Git and collaborative software development workflows.
• Familiarity with automated testing and software quality practices.
• Ability to evaluate technical approaches and identify practical implementation options.
• Experience collaborating with product managers, engineers, and nontechnical stakeholders.
• Strong problem-solving skills and attention to detail.
• Ability to communicate technical concepts clearly.
• Willingness to learn new AI tools, services, and development approaches.
• Ability to independently manage assigned features and technical responsibilities.
• Comfort working in a fast-moving, remote engineering environment.

Nice to Have

• Previous experience as a Forward Deployed Engineer, AI Engineer, or AI Solutions Engineer.
• Experience integrating OpenAI, Anthropic, or comparable model APIs.
• Familiarity with AI tool calling, function execution, and structured outputs.
• Experience building multi-step AI workflows or agent-based applications.
• Familiarity with retrieval-augmented generation (RAG).
• Experience with vector databases or semantic search.
• Familiarity with LangChain, LangGraph, or comparable AI orchestration frameworks.
• Experience with AI evaluation and testing techniques.
• Familiarity with prompt versioning and AI response monitoring.
• Experience developing human-in-the-loop AI workflows.
• Experience with workflow automation tools such as n8n, Zapier, or Make.
• Familiarity with AWS Lambda, SQS, EventBridge, or comparable cloud technologies.
• Experience with React, Next.js, and full-stack TypeScript applications.
• Familiarity with tRPC, Prisma, or Drizzle ORM.
• Experience developing internal tools or operational automation systems.
• Experience with multi-tenant SaaS applications.
• Familiarity with e-commerce, merchant operations, or customer-facing SaaS platforms.
• Experience integrating healthcare or telehealth systems.
• Understanding of healthcare data privacy and security considerations.
• Experience using AI-assisted development tools such as Cursor or Claude Code.