Forward Deployed Engineer - AI Security

F5, Inc.; États-Unis; À distance; USD 146 000 - 220 000; Plein temps

Résumé du poste

F5 is seeking a Forward Deployed Engineer to drive post-sales onboarding and implementation for AI security solutions across diverse enterprise environments in the United States. You will be the primary technical contact, coordinating with Solutions Engineering, Services, and Support to ensure rapid time-to-value and long-term customer success.

Ideal candidates have 8+ years in post-sales roles, experience deploying AI systems, and strong knowledge of enterprise infrastructure, networking, and

Qualifications

• 8+ years in a post-sales technical role (e.g., TAM, Solutions Engineer, Integration Engineer, Implementation Consultant, or similar).
• Experience building/deploying AI systems or applications.
• Strong understanding of enterprise infrastructure (networking, containers, security protocols).
• Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations).
• Experience with enterprise customers in regulated industries (bonus: AI/ML or cybersecurity).
• Excellent communication and project management skills.

Responsabilités

• Lead technical onboarding and implementation for new customers with milestones and success metrics.
• Own the post-sales technical relationship as the main contact for customer engineering and security teams.
• Develop and execute structured implementation plans to achieve First Time to Value quickly and reliably.
• Proactively manage risk by identifying blockers and misaligned expectations and escalating as needed.
• Collaborate with Sales, Engineering, Services and Product to ensure smooth handoffs and knowledge sharing.
• Document repeatable processes, technical guides, and internal runbooks.

Connaissances

Post-Sales exp

AI systems deployment

Enterprise infrastructure

Deployment leadership

Regulated industries experience

Communication & PM

OpenShift admin

Description du poste

Forward Deployed Engineer - AI Security# Careers at F5## Forward Deployed Engineer - AI SecurityApply: San Jose: Boulder (Louisville): Seattle: Chelmsford: New York: Full time: Posted Today: RP1039456At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.**About F5:** At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. **About the Role**: As our Forward Deployed Engineer, you’ll play a critical role in ensuring customer success from the moment a deal is signed. You’ll lead technical onboarding and implementation efforts, serve as the customer’s primary post-sales technical point of contact, and work closely with Solutions Engineering, and Support to drive adoption, reduce time-to-value, and lay the foundation for successful long-term partnerships.This is a hands-on, high-impact role for someone who thrives in early-stage environments, wears many hats, and wants to help shape the customer journey in a fast-growing AI security market. **Key Responsibilities**:* Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics* Own the post-sales relationship from a technical standpoint, serving as the main point of contact for customer engineering and security teams* Develop and execute structured implementation plans to ensure customers achieve First Time to Value quickly and reliably* Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps - on either side - and escalating as needed* Collaborate cross-functionally with Sales, Engineering, Services and Product to ensure successful handoffs and knowledge sharing* Document repeatable processes, technical guides, implementation templates, and internal runbooks* Coordinate support needs, triage technical issues, and ensure efficient collaboration with Support and Dev. teams* Act as a customer advocate, gathering feedback and insights to inform roadmap and future services**Skills & Experience**:* 8+ years in a Post-Sales technical role (e.g., TAM, Solutions Engineer, Integration Engineer, Implementation Consultant, or similar)* Experience building and/or deploying AI Systems/Applications* Strong understanding of enterprise infrastructure (e.g., networking, containers, security protocols)* Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations)* Experience working with enterprise customers in regulated industries (huge bonus: AI/ML or cybersecurity products)* Excellent communication and project management skills - you can set expectations, drive timelines, and keep everyone aligned* **Ability to thrive in a high growth environment - comfortable with ambiguity, self-directed, and proactive.*** Red Hat Certified Specialist in OpenShift Administration - nice to haveWe offer a competitive salary, commission, and benefits package, as well as opportunities for career growth and advancement. If you are a self-starter with a passion for sales and business development, we encourage you to apply for this exciting opportunity.**The base pay range per annum for this position is: (146,400-183,000-219,600) USD Annual. This role may be open to remote locations** in the United States as a field employee, though will potentially **require up to 25% travel to client sites**.F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.**Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or** **@myworkday.com)****.****Equal Employment Opportunity**It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail].