Forward Deployed Engineer

4MindsAI Inc.; Dallas (TX); Remote; USD 190,000 - 225,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage (80% employer-paid)

401(k) plan

Unlimited PTO policy

Annual training and certification budget

Conference attendance opportunities

Job summary

A leading technology firm is seeking a Forward Deployed Engineer to work closely with enterprise clients, deploying and optimizing their AI platform. The role requires extensive experience in AI/LLM pipelines and proficiency in Python, Node.js, or TypeScript. Applicants should have a strong customer service approach, passion for technology, and readiness to tackle complex operational challenges. This position offers a competitive salary, equity, and numerous benefits, including a remote work environment and professional development opportunities.

Qualifications

• 3+ years in a technical customer-interfacing implementation role.
• 5+ years in software engineering.
• Strong experience with real-time APIs, WebRTC, or streaming systems.

Responsibilities

• Partner directly with customers to ensure successful platform delivery.
• Debug, tune, and optimize real-time LLM development pipelines.
• Build and maintain integrations connecting customer systems to our AI stack.

Skills

AI/LLM pipelines

Python

Node.js

TypeScript

Debugging live systems

Technical communication

Education

BS in Computer Science or related field

MS in Computer Science or related field (preferred)

Job description

Mission

4Minds is an enterprise AI fine‑tuning platform that transforms how organizations build and operate private, domain‑specific AI. Unlike static systems, 4Minds’s AI platform learns continuously from live data in real time and can be deployed on‑prem or your cloud provider.

Our patented technologies scale existing engineering teams and empower new AI teams, enabling rapid AI deployment, adaptation, and ROI. Through 4Minds’s automated data pipeline and proprietary knowledge graph, enterprises can connect all their data sources, including Microsoft, Databricks, AWS and Google, creating adaptive AI that surpasses the capabilities of conventional RAG‑based systems.

Role Overview

As a Forward Deployed Engineer (FDE), you’ll operate at the intersection of engineering, AI, and live customer systems. You’ll work directly with enterprise clients to deploy, debug, and optimize 4Minds LLM training platform.

This is a hands‑on, field‑facing engineering role. You’ll move between writing code, diagnosing live issues, building integrations, tuning models, and translating operational insights into core product improvements.

Reporting to the CRO, you'll make an impact for us and our customers by solving hard, messy, high‑stakes problems where AI meets real operations.

Key Responsibilities

• Partner directly with customers, from sales through onboarding and production, to ensure the 4Minds platform delivers new models for our clients.
• Debug, tune, and optimize real‑time LLM development pipelines for clients.
• Build and maintain lightweight integrations, automations, and scripts connecting customer systems (TMS, CRMs, APIs) to our AI stack.
• Work closely with core engineering and product teams to reproduce, isolate, and resolve field issues rapidly.
• Develop deployment playbooks and reusable frameworks that make future rollouts faster and more reliable.
• Surface insights and edge cases from customer operations to inform model tuning, UX design, and roadmap priorities.
• Represent engineering in the field and communicate clearly with both technical and non‑technical stakeholders.
• Ship quickly, iterate aggressively, and own every deployment like it’s your own product.

Required Qualifications

• BS in Computer Science, Engineering, or related technical field.
• 3+ years in a technical customer‑interfacing implementation role.
• 5+ years in software engineering.
• Strong experience with AI/LLM pipelines and open‑source models including prompting, orchestration, or model tuning.
• Strong proficiency in Python, Node.js, or TypeScript.
• Able to build integrations and debug live systems.
• Experience with real‑time APIs, WebRTC, or streaming systems.
• Clear technical communication and ability to work directly with customer teams under time pressure.
• Comfort working in high‑stakes, production environments where reliability and speed matter.
• Deep ownership mindset: you care about outcomes, not job titles.

Preferred Qualifications

• MS in Computer Science, Engineering, or related technical field.
• Expertise in working with AI/LLM pipelines including prompting, orchestration, or model tuning.
• 5+ years in enterprise technical implementation roles.
• 8+ years in software engineering.
• Expert proficiency in Python, Node.js, or TypeScript.
• Able to build integrations and debug live systems.
• Previous enterprise experience implementing new technologies.
• Passion and desire to work with clients to deliver impact on their businesses.

Compensation

• Base salary range: $190,000–$225,000 annually.
• Competitive equity package in a venture‑backed startup.
• Performance‑based bonus structure.
• Annual merit‑based salary reviews.
• Stock.

Benefits

• Comprehensive medical, dental, and vision coverage (80% employer‑paid).
• 401(k) plan.
• Unlimited PTO policy with 15 days minimum.
• 11 paid company holidays.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

Professional Development

• Annual training and certification budget.
• Access to online learning platforms.
• Conference attendance opportunities.
• Regular internal technical workshops and knowledge sharing sessions.

Work Environment

• Remote Position with travel to Customer Sites 50% of the time.
• Access to local co‑working space.
• High‑performance workstations.
• Modern office space in Dallas with standing desks and ergonomics equipment.
• Monthly team events and learning sessions.
• Collaborative in‑office environment fostering innovation and teamwork.

Process

We like to be efficient but do our due diligence. Here’s what you’ll expect from us:

1. Interview with Recruiter (30–60 minutes)
2. Interview with Hiring Manager (30 minutes)
3. Technical Interviews and Presentation (Half day)
4. Interview with CEO (45 Minutes)

Apply Now

• Detailed Resume
• Git Hub profile or code samples
• Portfolio of relevant work
• Brief cover letter describing your development experience
• References from previous roles

4MindsAI is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.