Forward Deployed Engineer

SailPoint Technologies Holdings, Inc.; Austin (TX); Remote; GBP 70,000 - 110,000; Full time

Job summary

SailPoint Technologies Holdings, Inc. is seeking a Forward Deployed Engineer to bridge customer needs and SailPoint capabilities. You will work across Solution Engineering, Professional Services, and Sales, applying your technical and business acumen to accelerate value.

Expect hands-on architecture work, proof-of-value demonstrations, and collaboration across teams to design scalable identity solutions with AI tooling. Occasional travel up to 15% is required.

Qualifications

• Bachelor's degree or equivalent experience.
• 5–7+ years in enterprise software or services.
• 3+ years in software implementation, advisory, or pre-sales engineering.
• Experience in software development, SaaS architecture, and system configuration.
• Familiarity with LDAP, AD, relational/NoSQL databases, and web services.

Responsibilities

• Collaborate with Solution Engineering and Sales to map customer requirements to SailPoint capabilities.
• Lead technical discovery sessions and deliver proof-of-value implementations.
• Mentor and onboard newer Forward Deployed Engineers and contribute reusable AI-driven solutions.

Skills

Java

Python

SQL

PowerShell

JavaScript

TypeScript

NodeJS

AWS

Azure

GCP

Identity platforms

Communication

Travel up to 15%

Education

Bachelor's degree

Tools

SailPoint

Solution Architecture

Job description

Forward Deployed Engineer

About SailPoint SailPoint is defining the next era of identity security. Our unified, AI-powered platform seamlessly secures both the Human Fabric of your workforce and the Agentic Fabric of AI and non-human identities, completely eliminating organizational blind spots. Built on core principles like zero-standing privilege and contextualized risk, our platform transforms identity from a vulnerability into a strategic business advantage. Today, we are trusted by some of the largest, most complex organizations in the world to deliver intelligent, autonomous identity security at scale.

About the Role

Operating at the intersection of Solution Engineering, Professional Services, and Product Management, the Forward Deployed Engineer (FDE) leverages state-of-the-art AI tooling alongside deep implementation expertise and industry knowledge to build foundational solutions, solve complex problems, accelerate time-to-value, and decrease the cost of traditional services. You will partner with the sales organization to apply your technical capabilities, problem-solving skills, and business acumen in support of SailPoint’s growth objectives.

About the Team

The Forward Deployed Engineering team is a high-impact, cross-functional technical group dedicated to bridging customer requirements and technical execution. Working closely with Solution Engineering, Sales, Product, Professional Services, and Customer Success, the team designs creative solutions to complex identity challenges and masters artificial intelligence and agentic workflows to drive customer success.

Roadmap for Success

• 30 days: Complete comprehensive SailPoint product, architecture, and sales enablement onboarding. Build a foundational understanding of SailPoint SaaS solutions, core use cases, and common customer identity governance challenges. Set up and become proficient with internal engineering workflows, agentic coding tools, and technical demonstration environments.
• 60 days: Begin actively participating in sales opportunities and customer engagements. Assist with foundational solution designs and proof-of-value implementations to drive rapid time-to-value. Partner with experienced team members to map customer technical requirements to SailPoint platform capabilities.
• 90 days: Lead technical discovery sessions and product architecture walk-throughs for prospective clients. Independently deliver proof-of-value implementations and technical demonstrations augmented by AI tooling. Collaborate cross-functionally with Solution Engineering and Professional Services to ensure seamless customer alignment.
• 6 months: Serve as the primary technical lead on complex enterprise customer engagements. Establish yourself as both a consultative and technical subject matter expert within the sales organization. Contribute reusable agentic technology solutions and implementation artifacts to standard team demonstration frameworks.
• 1 year: Act as a trusted technical advisor to enterprise customers, strategic partners, and internal team members. Mentor and onboard newer Forward Deployed Engineers across the team. Attain SailPoint Certified Engineer or Solution Architect certification. Represent SailPoint as a technical expert at regional user groups, webinars, or industry conferences.

Requirements

• Bachelors degree in related field, or equivalent professional experience.
• 5-7+ years of professional work experience within an enterprise software company, systems integrator, or technology consulting firm.
• 3+ years of hands-on software implementation, technical advisory, or pre-sales engineering experience.
• Proven experience in software development, system configuration, and SaaS architecture.
• Working knowledge of core technical infrastructure, including web services, application servers, relational/NoSQL databases, virtualization, and enterprise directory services (LDAP, AD).
• Hands-on familiarity with programming and scripting languages such as Java, Python, SQL, PowerShell, JavaScript, TypeScript, or NodeJS.
• Strong written and verbal communication skills with extensive experience presenting directly to enterprise clients and partners.
• Ability to travel up to 15% as needed.

AI-Assisted Engineering

Our engineers are expected to use AI development tools as a core part of their daily workflow, not as a novelty. We expect you to use these tools to accelerate delivery, expand your scope, and raise the quality bar, while applying strong engineering judgment to review, validate, and own everything that ships under your name. Comfort with prompting, agentic workflows, and human-in-the-loop review of AI-generated code is a baseline expectation for this role.

AI Related Technology

• Cursor, Claude Code
• Python-based AI/ML frameworks and libraries such as scikit-learn, pandas, and numpy
• Deep Learning Frameworks such as PyTorch
• LLMs and Foundation Models in Bedrock, VertexAI, or similar.

Preferred Skills

• 3+ years of experience working with Identity Governance and Administration (IGA) or Identity and Access Management (IAM) solutions.
• Prior experience with SailPoint solutions or related identity platforms (e.g., Saviynt, One Identity, Oracle Identity Manager).
• Experience with cloud platforms (AWS, Azure, GCP) and enterprise applications (ServiceNow, SAP, Salesforce).
• Relevant industry certifications (such as CISSP, AWS/Azure certifications, or SailPoint certifications).

Equal Opportunity Statement

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

SailPoint welcomes all qualified candidates, including those who are disabled and individuals who are protected veterans.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [e-mail] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726 to discuss reasonable accommodations.

NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Company Overview (Continued)

SailPoint (Nasdaq: SAIL) is defining the new era of adaptive identity security. In a world where non-human identities now significantly outnumber humans, our AI-powered platform unifies identity, security, and data intelligence to protect today’s enterprise from advanced identity-based threats. We deliver the identity solution that spans both the breadth of identities and the depth of context needed to drive real-time access with confidence.

Built on principles like zero-standing privilege and contextualized risk, our SailPoint platform transforms identity from a point of vulnerability into a powerful security advantage. Trusted by many of the world’s leading organizations, SailPoint secures the enterprise with intelligent, autonomous identity security.

The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities. It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements.

SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.

Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities: Filing a complaint; Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or Exercising any other right protected by section 503, VEVRAA or their implementing regulations.

SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.