Fort Lauderdale #22 Host

Flanigan's Enterprises, Inc.; Fort Lauderdale (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Shift meals

Paid vacation

Job summary

Flanigan's Enterprises, Inc. is looking for a friendly host/hostess to greet guests, manage seating, and guide guests through the dining flow with a warm and welcoming smile. You will greet guests on entry and exit, answer questions, maintain the wait list, and coordinate with the manager on duty to ensure smooth service.

A five-day work week and health benefits are included. English proficiency is required and certifications must be completed.

Qualifications

• Ability to speak, read and write English.
• Must complete and pass Florida Responsible Vendor program.
• Must complete and pass Florida food safety certification.
• Five (5) Day Work Week.
• Must be 21 or Over to enroll in 401K.

Responsibilities

• Greet guests and manage seating flow at the host/hostess station.
• Maintain foyer and wait area clean; restock menus.
• Manage the Wait List and escort guests to tables promptly.
• Answer telephone and direct guests to staff.
• Conclude visits with a friendly farewell and Smile Talk.
• Shift changes, opening/closing duties, sidework.
• Communicate guest questions to Manager on duty.
• Lift up to 50 lbs and be able to reach, bend, stoop.

Skills

Customer service

Hospitality

Communication

English proficiency

Education

Florida Responsible Vendor certification

Florida food safety certification

Job description

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework
• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week
• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off