Forklift Field Service Technician (Queens)

Socket.dev; New York (NY); On-site; USD 28,000 - 62,000; Full time

Benefits offered by this job

Training

Benefits package (Medical, Dental, VIs

401(k) with match

Company laptop

Paid time off

10 paid holidays

Job summary

Alta Equipment Group, based in Queens, NY, seeks a Forklift Field Service Technician/Mechanic for full-time work on first shift (Mon-Fri). You will service forklifts and material handling equipment, diagnose faults, perform repairs, and provide excellent customer service across our North America operations.

The role emphasizes independent workload management, paperwork accuracy, and adherence to our guiding principles.

Qualifications

• Previous mechanic repair experience (forklift, heavy equipment, diesel, automotive).
• Strong knowledge of electric and liquid propane units.
• Excellent mechanical aptitude.
• Own tools required.
• Familiar with HYPASS, Hyster TKC, and Hyster CMS software.

Responsibilities

• Perform preventative maintenance on customer forklifts and material handling equipment.
• Diagnose and repair equipment.
• Complete repairs timely and professionally.
• Provide exceptional customer service.
• Work and manage workloads independently.
• Complete required paperwork.
• Incorporate Alta's Guiding Principles daily.
• Participate in in-house training to advance skills.
• Maintain regular attendance.

Skills

Forklift repair

Diesel/Heavy equipment

Electric and LP knowledge

Mechanical aptitude

Own tools

HYPASS

Hyster TKC training

Documentation/basic math/reading

Education

High school diploma or equivalent

Tools

Hyster contact management system

Hyster TKC training software

HYPASS

Job description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays

Our Material Handling Group is currently looking for a full time Forklift Field Service Technician / Mechanic to support our customers in Queens. This position is first shift, M - F, and hourly (no flat rate!). The primary responsibilities of the position consist of, but are not limited to:

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our Technicians to participate in our in-house training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided!

Desired Skills and Qualifications:

• Previous mechanic repair experience (forklift, heavy equipment, diesel, automotive) including experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Computer programs - HYPASS, Hyster TKC training software and Hyster contact management system
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

Compensation Range: $20.00 to $45.00 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!