Forklift Battery Technician

Motive Holding Companies LLC; San Fernando (CA); Hybrid; USD 29,000 - 41,000; Full time

Job summary

Motive Energy is seeking an Ultra Care Technician in the United States, California, San Fernando area. The role involves watering, cleaning, minor repairs, and maintaining electric batteries and battery chargers with a strong emphasis on safety and customer service.

You will often work with little supervision and must demonstrate honesty, dependability, time management and solid decision making. Responsibilities include handling work orders, communicating with customers and management, operating

Qualifications

• Applicant will be working with little to no direct supervision, and must show honesty, dependability, time management and strong decision-making abilities.
• Demonstrated customer service skills and the ability to communicate professionally with customers and management.
• Experience with shop and hand tools; forklift experience and/or certification is a plus.

Responsibilities

• Watering, cleaning, and performing minor repairs; maintain electric batteries and battery chargers.
• Fill out work orders accurately and convey information to the proper contact at the customer site.
• Operate a company vehicle and maintain its inventory and general upkeep.
• Communicate clearly with Service and Management on customer issues and ensure customer satisfaction.
• Prioritize and multi-task between service calls while maintaining safety and housekeeping at customer sites.

Skills

Customer service

Time management

Decision making

Critical thinking

Attention to detail

Safety awareness

Problem solving

Tools

Forklift

Pallet jack

Shop tools

Job description

The Ultra Care Technician is responsible for watering, cleaning, conducting minor repairs, and maintain electric batteries and battery chargers in a timely and efficient manner while providing outstanding customer service. Applicant will be working with little to no direct supervision therefore, needs to demonstrate honesty, dependability, time management, and critical decision making abilities.

Responsibilities:

• To perform this job successfully an individual must be able perform each duty:
• Ensure work orders are properly filled out Convey all information in an intelligent and professional manner to the proper contact at the customer's location to ensure customer satisfaction
• Operate a company vehicle, keep in good working order, and maintain accountability for vehicle's inventory
• Operate company vehicles in a safe and courteous manner while commuting.
• Ensure and maintain outstanding communication with Service and Management on any customer related issues
• Maintain and account for all company assigned property
• Maintain and keep valid drivers license and record clean
• Ability to operate a fork lift or pallet jack
• Practice safety and good housekeeping practices at customer site while representing Motive Energy.
• Represent Motive Energy in an a professional manner in accordance with company Standards.
• PPE is required and will be provided
• Experience with shop and hand tools
• Forklift experience and or certification
• Ability to define problems and draw valid conclusions on the repairs that need to be performed
• Critical thinking, troubleshooting skills, and decision making ability
• Ability to deal with difficult situations and maintain positive attitude
• Ability to prioritize and multi task between service calls
• Must be detail oriented when conducting administrative tasks and paperwork

Pay:

Pays $25/hour

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