Forklift Battery Technician

Motive Energy Inc.; Marysville (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading energy solutions provider is seeking a Forklift Battery Technician I in Marysville, WA. The role involves conducting maintenance on industrial batteries, operating service vehicles, and ensuring safety compliance. Candidates should possess 1-3 years of relevant experience, preferably in a customer service or field service environment. The position requires effective communication with customers and the ability to perform battery inspections and maintenance tasks efficiently.

Qualifications

• 1-3 years of experience involving the battery industry or related experience.
• Prior sales or customer service experience in a field service environment is strongly preferred.

Responsibilities

• Perform battery inspections including recording cell voltages.
• Safely operate service vehicles and maintain them in good order.
• Communicate with customers to resolve complaints.

Skills

Battery maintenance

Safety compliance

Customer service

Forklift operation

Job description

Purpose and Scope: The Forklift Battery Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.

Responsibilities

• Represents the company in a neat and professional manner in accordance with company standards.
• Practices safety and good housekeeping in all circumstances.
• Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
• Performs watering system installations.
• Conveys information to proper customer contacts.
• Safely operates a service vehicle and keeps it in good working order.
• Operates a forklift and reach truck on a regular basis.
• Recognizes and addresses safety and EPA issues.
• Safely and correctly processes non-potable water recovered by the battery wash.
• Tests for and analyzes results of acidity level of water (pH).
• Performs voltage testing and pressure washing of battery.
• Maintains an accurate assigned parts inventory.
• Actively promotes point of sale items and allied products and services.
• Follows assigned schedule to ensure regular product maintenance.
• Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
• Ensures work orders are filled out properly and submitted in a timely manner.
• Establishes and maintains good working relationships with customers.
• Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
• All other duties as required.

Experience

• 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.