Forest City Career Fair! Oct 1st 11AM-3PM & Oct 2nd 5PM-8PM

belk; Cleveland (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk is hiring full-time, part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. As a Seasonal team member, you’ll deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience for every customer.

You may help on the sales floor, assist with transactions, or support behind-the-scenes processes. Join a team that values you, builds customer loyalty, and helps meet store goals while maintaining store

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Strong communication skills and a commitment to continuous learning.
• Comfortable with technology, including Windows-based devices.
• Flexibility to work nights, weekends and holidays as business needs require.
• Ability to move around all store areas and assist customers.
• Lift, carry and move at least 50 lbs as needed.

Responsibilities

• Greet, engage, and assist customers to create a welcoming shopping environment.
• Process transactions accurately and handle inquiries, returns and concerns professionally.
• Support store operations including store fulfillment, curbside pickup, pricing, promotions, and product placement.
• Maintain visual merchandising standards and clean, organized selling areas and fitting rooms.
• Stay informed about products, promotions, policies, and store events to provide accurate information.
• Contribute to a positive store culture by sharing knowledge and supporting teammates.

Skills

Customer service

Ownership mindset

Communication

Tech comfort

Flexible schedule

Teamwork

Store mobility

Physical ability

Tools

Windows OS

Job description

A Brief Overview

We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.