Forensic Case Manager

Bernalillo County; Albuquerque (NM); On-site; USD 31,000 - 50,000; Full time

Job summary

Bernalillo County Sheriff's Office seeks a Forensic Case Manager to provide client-focused case management, assess needs, and coordinate referrals with social workers and law enforcement. You will engage with victims, review violent crime cases, and facilitate access to behavioral health, legal, and community services.

The role emphasizes collaboration with families and criminal justice partners, ensuring timely documentation and adherence to best practices.

Qualifications

• Bachelor's degree in criminal justice, psychology, social work, counseling, case management or related field.
• Four years in criminal justice, psychology, social work, counseling, or case management.

Responsibilities

• Interview clients and review case history to determine case management needs.
• Review violent crime reports and assess related case factors.
• Contact victims and explain the legal process and available resources.
• Assist clients with protective orders and attend hearings.
• Coordinate with agencies to schedule appointments and services.
• Assess treatment and service reliability; refer for health, legal or other supports.
• Collaborate with families, justice entities, and community resources.
• Document and report case activities accurately and on time.

Skills

Interviewing

Case management

Collaboration

Crisis support

Education

Bachelor's degree

Four years experience

Job description

Job Posting Title:Forensic Case ManagerDepartment:Bernalillo County Sheriff's OfficeLocation:400 ROMA AVE NWPay:$22.81 - $36.01Close Date:October 7, 2026Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.The Forensic Case Manager (FCM) provides case management services for assigned clients by reviewing and determining client needs. The FCM conducts initial interviews, identifies appropriate therapeutic approaches, and coordinates referrals with staff such as licensed clinical social workers, victim liaisons, and law enforcement officers. The FCM supports community members dealing with inebriation, homelessness, addiction, and mental health challenges, as well as families experiencing resource crises. The FCM also reviews and assesses criminal cases, supports crime victims, and responds to active crime scenes when necessary to assist families in crisis.DUTIES AND RESPONSIBILITIESInterview clients and review case history to determine case management needs. Review and assess violent crime reports related to homicide, interpersonal violence, child abuse, sexual assault, and domestic violence/stalking.Contact victims of violent crimes and provide information about the legal process, available resources, and the investigation process. Assist clients with completing and filing protective orders; attend protective order hearings and other court proceedings.Coordinate with community agencies to help clients schedule appointments and connect with care and services.Assess the reliability and validity of treatment and services for clients. Make referrals as needed for behavioral health, domestic violence, medical, legal, or other support.Collaborate with families, criminal justice entities, and community resources to provide comprehensive client support.Transport clients or coordinate transportation to appointments and community service providers.Document and report case management activities accurately and on time. Maintain detailed case notes and related documentation.Prepare case files for periodic review and quality assurance.Perform program-related duties in residential, community, and jail-based settings.Initiate referrals for support services, including medical and psychological evaluation and treatment.Serve as a liaison between hospitals, community courts, outreach organizations, and criminal justice agencies.Coordinate with the Sheriff’s Office and prosecuting agencies such as the Bernalillo County District Attorney’s Office and the Attorney General’s Office, as well as victim service providers, mental health professionals, and rape crisis centers for case follow-up.Attend and participate in professional meetings and stay current on best practices and trends related to the role.*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.MINIMUM QUALIFICATIONSBachelor’s degree in criminal justice, psychology, social work, counseling, case management or related field OR Four (4) years in criminal justice, psychology, social work, counseling, case management or related field.*Any equivalent combination of related education and/or experience may be considered for the above requirements.SUPPLEMENTAL INFORMATIONSCREENING AND COMPLIANCEThe offer of this Bernalillo County position requires compliance with the following:Successful completion of a post-offer employment medical examination.Adherence to all County safety guidelines.Complete all FEMA training(s) assigned to this position.Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.Complete required supervisor training, if applicable.May be required to work various shifts and schedules based on departmental needs.Attends and passes all required training as assigned.WORKING CONDITIONSDuties are performed primarily indoors.Indoor work takes place in a temperature-controlled environment.Work hazards may include fieldwork in adverse weather conditions, exposure to stressful situations involving individuals in crisis, and other unpredictable circumstances. Overall physical demands are minimal.Fieldwork and home visits occur on a regular basis.Employee may work a flexible schedule, including rotating on-call shifts.EQUIPMENT, TOOLS, AND MATERIALSUses computers and communication equipment on a daily basis.Frequently uses facility keys, County vehicles, County laptop, and County cellphone.