Ford-Certified Service Technician | Diagnostics & Growth

Lafayette Ford Lincoln; Fayetteville (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Job summary

Lafayette Ford Lincoln in Fayetteville, NC seeks a Ford Certified Service Technician with ASE & Ford certifications to join our growing team. You will diagnose repairs, service orders, and perform work on vehicles while maintaining strong communication with customers and the Service Advisor.

The role emphasizes high-quality workmanship, safety, and customer service in a fast-paced dealership environment. A valid driver's license and Ford dealership experience are preferred.

Qualifications

• 2+ years of Service Technician experience preferred.
• High school diploma or equivalent, ASE Certification required.
• Ford Certification
• Previous experience at a Ford dealership is preferred.
• B level qualifications, including Diagnostic, Electrical and Engine Repair.
• Dexterity, requiring a steady hand and good hand-eye coordination.
• Mechanical and troubleshooting skills with electronic diagnostic equipment.
• Excellent customer service skills and basic computer competencies.
• Positive, friendly attitude and eagerness to improve.
• Enjoy working in a dynamic environment.
• Teamwork and collaboration with others.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership requirements.
• Test-drive vehicles and test components and systems using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, brakes, and AC.
• Communicate with the Service Advisor about needed additional services and estimated time for repairs.
• Execute repairs under warranty to manufacturer specifications.

Skills

Service experience

Customer service

Communication

Diagnosing

Learning new tech

Education

High school diploma or equivalent

ASE Certification

Ford Certification

Tools

Diagnostic tools

Electronic diagnostic equipment

Job description

Lafayette Ford Lincoln in Fayetteville, NC seeks a Ford Certified Service Technician with ASE & Ford certifications to join our growing team. You will diagnose repairs, service orders, and perform work on vehicles while maintaining strong communication with customers and the Service Advisor.

The role emphasizes high-quality workmanship, safety, and customer service in a fast-paced dealership environment. A valid driver's license and Ford dealership experience are preferred.