Ford-Certified Auto Technician — World-Class Pay & Growth

Mac Haik Enterprises; Houston (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plan

401(k) savings plan

Opportunities for advancement

Great culture

5 day work week

Job summary

Mac Haik Austin is hiring a Service Technician who will perform vehicle maintenance and repair in line with dealership and Ford standards. You will diagnose issues, request parts, and ensure quality workmanship while keeping vehicles clean and safe for customers.

The role requires a high school diploma or equivalent, vocational training, ASE preferred, valid license, and compliance with safety and training requirements. Excellent performance and a collaborative team culture are emphasized.

Qualifications

• High School diploma or equivalent.
• Graduate of mechanical vocational trade school or equivalent experience required.
• ASE certification strongly preferred.
• Valid driver’s license and acceptable driving record.
• Successful completion of pre-employment screening.
• Authorization to work in the USA.

Responsibilities

• Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
• Diagnose cause of malfunction and repair; determine any additional needed repairs.
• Maintain and develop technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II and general vehicle maintenance systems.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Notify service advisor immediately if additional repair is required or not needed.
• Notify service advisor immediately if repairs can’t be completed within time promised.Document all work performed on the RO including recording cause of failure.
• Maintain the highest possible standards of workmanship; perform quality checks.
• Road-test vehicles when required or refer to the test technician.
• Supervise work of any apprentice technicians as assigned.
• Ensure that customers’ cars are kept clean and are only driven for business purpose.
• Keep shop area neat, clean; must account for all dealership-owned tools at all times.
• Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of latest bulletins, service manuals and other service publications.
• Participate in service training activities; attend factory-sponsored training classes.
• Communicate regularly with service advisor/dispatcher to confirm repair order information and diagnostic information.
• Meet customer service standards by achieving ‘above district’ customer service information “CSI” scores.
• Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
• Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
• Safeguard dealership assets and customer data.
• Complete required training assigned through the company training portal.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
• Other duties as assigned.

Skills

Self motivated

Excellent work quality

Education

High School diploma or equivalent

Vocational trade school or equivalent experience

ASE certification strongly preferred

Job description

Mac Haik Austin is hiring a Service Technician who will perform vehicle maintenance and repair in line with dealership and Ford standards. You will diagnose issues, request parts, and ensure quality workmanship while keeping vehicles clean and safe for customers.

The role requires a high school diploma or equivalent, vocational training, ASE preferred, valid license, and compliance with safety and training requirements. Excellent performance and a collaborative team culture are emphasized.